Title: Event Manager
Job Summary: The North Carolina Courage is seeking a motivated and experienced Event Manager to lead the planning, execution, and management of club events that engage fans, partners, and the broader community.
Reporting to the Senior Director of Partnership Marketing, this role is responsible for coordinating a diverse range of events across multiple departments – including partnerships, community engagement, and ticketing. The Event Manager will play a key role in bringing the club’s brand to life through impactful experiences that strengthen relationships with fans, partners, and stakeholders.
Core responsibilities include overseeing events such as the NC Courage Season Kick-Off & Jersey Reveal, Camp Courage Youth Soccer Camps, the Courage Golf Tournament, Season Ticket Member celebrations, sponsor appreciation events, and other community or promotional activations. This position will collaborate closely with marketing, communications, operations, and ticketing teams to ensure seamless execution and alignment with club goals.
The ideal candidate is highly organized, creative, and passionate about sports, live events, and community engagement — thriving in a dynamic, fast-paced environment where no two days are the same.
Position Structure: This is a full-time position that requires working on game days and at club events, which may include evenings and weekends.
This role reports to the Senior Director Partnership Marketing.
Duties include but are not limited to:
Key Responsibilities:
Event Strategy, Planning & Execution
- Lead the end-to-end planning, coordination, and delivery of all NC Courage events, including ticketing, partnership, community, and club initiatives.
- Develop comprehensive event strategies, timelines, budgets, and operational plans to ensure consistent, high-quality execution across all departments.
- Serve as the senior event lead for major club and partner events, managing logistics, staffing, and execution while ensuring alignment with organizational objectives.
- Oversee relationships with vendors, contractors, and sponsors, negotiating contracts and securing resources to meet event requirements.
- Direct internal collaboration across marketing, partnerships, operations, and ticketing to ensure seamless and efficient event delivery.
- Lead pre-event briefings and post-event debriefs, providing strategic insights and actionable recommendations for continuous improvement.
Game Day & Activation Management
- Lead the planning and execution of the NC Courage pre-match party at our local partner venue, delivering an exceptional fan experience and driving community engagement.
- Assist the Partnership Marketing Team and other departments with game day activations.
- Serve as the on-site event lead at the pre-match party, managing logistics, staff coordination, and quality control to uphold the club’s professional standards.
Stakeholder & Relationship Management
- Act as the primary point of contact for all event-related matters, maintaining strong, professional relationships with internal and external stakeholders.
- Collaborate closely with sponsors, vendors, and venue management to deliver successful events and support partnership retention.
- Communicate effectively across departments to align event objectives with broader club goals.
Financial Oversight
- Develop, monitor, and reconcile event budgets, ensuring fiscal responsibility and adherence to financial targets.
- Manage all event-related expenses, vendor payments, and post-event financial reporting.
Safety, Compliance & Risk Management
- Ensure all events adhere to health, safety, and regulatory requirements.
- Develop and implement risk management and contingency plans to mitigate potential issues and maintain operational integrity.
Post-Event Evaluation & Reporting
- Lead comprehensive post-event evaluations, including feedback collection, performance analysis, and recommendations for improvement.
- Prepare and present detailed post-event reports to senior leadership, highlighting outcomes, learnings, and ROI.
Qualifications & Desirable Characteristics
- Bachelor’s degree in Event Management, Sports Management, Business Administration, or a related field
- Minimum of 4 years of experience in an Event Coordinator or Event Manager role.
- Knowledge of sports and entertainment event management and/or event operations.
- Positive, service-oriented attitude.
- Excellent oral and written communication skills.
- Must be extremely organized and have excellent time management skills.
- Excellent relationship building, communication and interpersonal skills, with ability to present ideas clearly and effectively
- Superior attention to detail and customer service
- Ability to work flexible hours including nights and weekends, as needed
- Proficiency with Microsoft Office (Word/Excel/PowerPoint)
- Must be able to procure rentals for events.
- Must be able to work long hours including nights, weekends and holidays as events dictate.
- Must be able to stand and walk for long periods of time and climb stairs as needed. Must be able to lift objects up to 50 lbs.
- Must pass a criminal background check.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
