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Sales Associate

Orlando City Soccer Club
Orlando, FL
Ticket Sales and Services: Ticket Sales
Department: Sales
Reports to: Director of Sales

Background: After winning three USL Pro regular season championships and two postseason titles over a four-year span, Orlando City SC quickly set the standard for professional soccer clubs both on and off the field and was awarded the 21st Major League Soccer (MLS) franchise on Nov. 19, 2013. The Lions played their first two seasons in MLS at the Orlando Citrus Bowl, where they held the second-highest average attendance in MLS. In 2016, the Club launched Orlando Pride in the National Women’s Soccer League (NWSL) and Orlando City B in the United Soccer League (USL).
In March 2017, Orlando City SC unveiled its brand new, privately financed downtown stadium. With a capacity of 25,500 fans, Orlando City Stadium creates the most exciting game-day experience for fans in the country.

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Position Summary: We are seeking motivated Sales Associates for an innovative Sales Development Program. Sales Associates are responsible for generating new business through the sale of Orlando City and Orlando Pride season ticket inventory, through cold-calling, face-to-face appointments and networking. Daily leadership and mentoring will be provided by the Director of Sales and will include extensive sales development and training sessions. The goal is to provide Sales Associates with a strong foundation for a career in sports. The position will pay commission only, however strong preference will be given to those who complete the program for any available full time positions at the Club. The anticipated duration of the program is January 3, 2018 through March 31, 2018.

Essential Duties & Responsibilities:
  • Responsible for the sale of Orlando City and Orlando Pride season ticket products and other revenue generating projects for the Club.
  • Prospect, establish, research and close season ticket sales leads through cold-calling, prospecting, appointments and networking.
  • Work closely with Ticket Operations and Service departments to achieve sales/prospecting goals.
  • Maintain high level of customer service to existing and new clients of Orlando City and Orlando Pride.
  • Participate in various sales, team and community events as assigned.
  • Represent organization at various networking events.
  • Maintain computerized records of all season ticket customers and prospects with our ticketing system.
  • Meet or exceed weekly and monthly sales goals.
  • Set appointments, show seats, give stadium tours, etc.
  • Gameday duties as assigned (visit clients, works sales table, etc.).
  • Attend weekly meetings, training, and role-play sessions conducted by Director of Season Tickets.
  • Other duties as assigned.

  • Bachelor’s degree in Business, Sports Management, Marketing or related field preferred but not required.
  • Passionate about a career in sports and professional sales preferred.
  • Strong written and verbal communication skills required. Bilingual skills a plus.
  • Computer skills: experience with Microsoft Office (Word, Excel, Power Point, Outlook).
  • Strong organizational skills, time management skills and attention to detail required.
  • Able to work flexible hours including nights, weekends and holidays.
  • Able to work well on a team and independently.
  • Excellent ability to establish rapport with others and ability to build strong interpersonal relationships.
  • Exhibit good judgment and decision-making skills.
  • Knowledge of CRM and Archtics is a plus.

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