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Safety and Child Protection Officer (Safeguarding Manager for the Americas)

New York City Football Club
New York, NY
Human Resources: Human Resources Management
This individual will be responsible for promoting and protecting the rights of children, young people and vulnerable adults who come into contact with City Football Group (CFG) operations. This individual will serve as a key member of City Football Group’s (CFG) Safeguarding Unit, reporting to, and working in close collaboration with the Group’s Head of Safeguarding and the New York City FC Head of Legal. In this role they will work within the relevant local legal and regulatory frameworks, providing leadership to facilitate the ongoing design, development and implementation of the organization’s safeguarding program, known as “SafeAtCity”, across:
·         New York City FC, City In The Community (NY) and partners
·         Club Atletico Torque, Montevideo, Uruguay
·         Goals US
·         Projects / operations related to CFG across the Americas region (Eg Surf Cup, Skill City, pre-season tours, City Football Schools)
·         City Football Foundation partners
Essential Duties and Responsibilities:
·         To provide leadership and visibility to the SafeAtCity safeguarding program at the above operations;
·         To promote and protect the rights of children, young people and vulnerable adults who come into contact with CFG operations; 
·         To provide support, monitoring and visibility across all relevant club departments (and other local operations including, but not limited to, City In The Community (CITC), City Football Schools and Surf Cup to ensure the safeguarding program is effectively implemented, embedded, monitored and continuously improved;
·         To coordinate a safeguarding training program that ensures:
o    all members of the workforce understand their obligations in the safeguarding of vulnerable people;
o    All members understand their responsibility to reporting any concerns they have;
o    All members ensure that children, vulnerable adults and parents understand their right to be safe;
o    All members ensure that parents and caregivers understand the role that they play in this framework;
·         To coordinate and support the work of the locally based safeguarding team (where applicable) and designated individuals across the organization, in close collaboration with their line managers;
·         To lead and locally coordinate the CFG Safer Recruitment Policy, including criminal record screening (and other relevant overseas checks) for relevant staff, in accordance with local laws and regulations to include those of the local football authorities;
·         To ensure that all relevant operations are compliant with relevant legislative and regulatory requirements as it pertains to areas our workforce is engaged with children and/or vulnerable adults;
·         To ensure that any changes to legislative and regulatory requirements are adequately reflected and implemented across each operation (this includes a range of residential services provided to children);
·         Working closely with the local Human Resources Team(s), serves as lead investigator as it pertains to allegations of poor practice and/or the referral of concerns within the organization that relate to children or vulnerable adults;
·         Liaises with the police, local children’s protective services and/or vulnerable adults services and the local football authorities where appropriate;
·         To be an active member of the local academy management teams;
·         To support the relevant Academy Host Family (domestic and in-house) programs including but not limited to: recruitment, vetting, and monitoring; also provide support to any further residential provisions that are part of CFG operations within the local territory;
·         To support the Academy Disciplinary Committee as well as process and ensure that young players and their families are treated fairly in instances of disciplinary breach;
·         To develop opportunities to ensure that voices of children, young people and vulnerable adults are heard in decisions that may affect them;
·         To provide support to the Match Day, clinics and events program to ensure that safeguarding principles are applied appropriately across these elements of the business;
·         To support all relevant staff and the wider workforce in local operations in order to facilitate the development of policy, procedure and projects that may impact or involve vulnerable people;
·         To produce quarterly reports and an annual review, in collaboration with the Group Head of Safeguarding, of the safeguarding program to the relevant Leadership Teams;
·         Maintain accurate records in respect of training, screening and background checks, concern referrals and ensure all sensitive data and information is held securely and in accordance with data protection regulations;
·         All other duties as assigned.
Education and Experience: 
·         Bachelor Degree required;
·         Focus in Psychology, Education, Social Work or Criminal Justice preferred;
·         Relevant qualifications and training in social care-related areas and/or safeguarding/child protection preferred;
·         Sports-related graduate or post-graduate qualifications or training;
·         Experience of delivering training to groups;
·         Must have experience of working directly with children and listening to and valuing their views, opinions and concerns;
·         Spanish speaker a plus.
Knowledge, Skills and Abilities: 
·         Must maintain compliance with Club and CFG policies;
·         Must maintain professional conduct at all times;
·         Must be able to undertake other duties as may be reasonably expected;
·         Must maintain compliance with the club’s health and safety procedures and legal and regulatory requirements as it relates to the role;
·         Must have knowledge of children’s social care systems and contemporary safeguarding practice and the relevant legislation and regulation in those field;
·         Must have a detailed understanding of the Safer Recruitment framework and in particular the management of a program of criminal record and other relevant vetting checks;
·         Demonstrate a working knowledge and understanding of inclusion, equality and anti-discrimination legislation, policy and practice;
·         Must be able to write reports and compile case file information;
·         Knowledge of sports coaching principles and practice as it relates to performance pathways and community cohesion projects;
·         Must possess the ability to communicate both in writing and verbally at all levels of business operations;
·         Must be a team player who demonstrates an understanding of the need to share and work with others to achieve common goals;
·         Demonstrates high levels of personal and professional integrity and a ‘can do’ attitude to supporting the football business; 
·         Demonstrates ability to influence and negotiate with staff, other members of the workforce, participants, players and parents;
·         Can inspire others on their safeguarding journey;
·         Must be able to handle confidential and sensitive data in accordance with data protection regulations;
·         Ongoing professional development in safeguarding, welfare, criminal or care sector.
Key relationships:
The Safeguarding Manager is required to develop and maintain a range of relationships to ensure the effective implementation of the Club Safeguarding Policy and programme.
Internal: Maintain relationships with departments where there is direct or indirect contact with children or vulnerable adults. In particular, close working relationships are required with:
·         Group Head of Safeguarding
·         New York City FC Head of Legal
·         Senior managers
·         Match Day, Events and Clinic coordinators and third party contractors / partners (including stadium management)
·         Coaches, Team Managers and Football support staff 
·         City In The Community Program coordinators
·         Human Resources 
·         Facilities Manager
·         City Football Schools
·         City Football Foundation
·         San Diego Surf Cup
External: An effective safeguarding programme should involve relationships and/or links with statutory agencies involved in social care and the football regulatory authorities; including but not limited to:
·         Children’s protective services departments
·         Vulnerable adults support programs
·         Football regulatory bodies at national, regional and local level as appropriate
·         Police 
·         International, national and local children’s protective charities where appropriate
·         National sports regulatory bodies or similar
The role will also require close liaison with third parties who provide services to the club or other operations (e.g. Educational, cleaning, transport or security services) and may be required to travel domestically as well as internationally.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Do you have a Bachelor degree in Psychology, Education, Social Work or Criminal Justice?

  3. Do you possess a sports-related graduate or post-graduate qualifications or training?

  4. Do you have relevant qualifications and training in social care-related areas and/or safeguarding/child protection ?

  5. Do you have experience of working directly with children and listening to and valuing their views, opinions and concerns?

  6. Are you fluent in Spanish?