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IT Application Lead with New York City FC in New York, NY

New York City FC jobs
Sports Jobs in New York, NY
Technical Services: Technical Support/Help Desk
JOB TITLE:  IT Application Lead                 
DEPARTMENT:  Information Technology
REPORTING TO:  Head of Information Technology
LOCATION:  New York, NY

NEW YORK CITY FOOTBALL CLUB OVERVIEW:
As the 20th member of Major League Soccer (MLS), NYCFC strives to be the new benchmark for professional soccer in the United States. NYCFC kicked off its fifth season in club history in March 2019.

POSITION OVERVIEW:
This is an exciting opportunity for a driven, passionate professional to join a vibrant sporting group including iconic Football Clubs and to engage in a positive and creative work environment. The position will be responsible for design, implementation and delivery of software solutions and application integrations for NYCFC.
In this role you will take a leading role in the technical design, development and implementation of applications and services, to deliver great quality solutions in line with agreed plans.
From initial planning to delivery, you'll be working closely with a wide range of business and technical stakeholders to ensure solutions are delivered that meet the needs of our customers and the business. 
This is a cross functional role with strong emphasis in Marketing and Sales (Ticketing).

PRIMARY DUTIES:
  • Formulating and defining systems & application scope and objectives based on customer and business requirements. 
  • To identify cost-effective solutions and delivery methodologies to ensure the best possible cost, time and quality delivery of solutions.
  • Support users with day to day queries and conduct ad-hoc training
  • Design, development and delivery of a range of software services for use across the Company but specially around Marketing & Sales
  • Hands on development of services and application integrations
  • Execute full software development life cycle (SDLC)
  • Managing and overseeing the design and development of software applications where such work is being implemented by outsourced partners
  • Directing the work of external solutions providers to guarantee the interest of the business. 
  • Develop architectural designs, technical solution designs, relevant processes and procedures.
Be the IT Lead during project life cycle, from design through to implementation

To succeed in this role you will need a proven track record of delivering high quality software services preferably across a range of industries. As this is a hybrid technical and management job you will need to have experience managing or leading a software development practice and be able to demonstrate good management skills.

REQUIREMENTS/CHARACTERISTICS:
  • Working experience supporting Marketing and / or Sales (Ticketing) areas. 
  • Delivered solutions in any of the major cloud platforms
  • Relevant experience developing, delivering and operating commercial SaaS products (Salesforce Experience is a pre-requisite)
  • Expertise in RDBM, Tableau or Similar and APIs is a significant plus.
  • Desirable understanding of industry specific software like Ticketmaster, Artchtics, StubHub, etc.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Do you have experience with Salesforce?

  3. Have you worked previously supporting Marketing and/or Sales (Ticketing) areas?

  4. Have you developed, delivered, and operated commercial SaaS products?

  5. Do you have expertise with RDBM, Tableau, or Similar and APIs?

  6. What about this role with New York City FC interests you most?