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Box Office Intern Spring 2020 with Red Bull New York, Inc. in Harrison · NJ

Red Bull New York, Inc. jobs
Sports Jobs in Harrison · NJ
Internship: Internship
COMPANY INFORMATION
The New York Red Bulls are one of 24 teams in Major League Soccer (MLS). RBNY, one of the ten charter clubs of MLS, have competed in the league since its founding in 1996. The Red Bulls play home matches at Red Bull Arena (RBA) in Harrison, New Jersey. RBA, a state-of-the-art 25,000-seat stadium, is widely regarded as the top soccer-specific stadium in North America. The club is owned by the Austrian beverage company Red Bull for which the team is named. The New York Red Bulls offer one of the nation's premier youth soccer development programs, from local soccer partnerships across New York and New Jersey to Regional Development Schools and the Red Bulls Academy teams.

POSITION SUMMARY
The Red Bull New York Ticket Operations department is seeking qualified candidates to fill the position of Ticket Operations Intern. Ability to work effectively with others and self-motivation are a few of the key characteristics required. Hours during the week and on game days are flexible. This is an unpaid, for credit internship (proof that you will receive credit is required).

LEARNING OBJECTIVES
  • Learn the main functions of Ticketmaster Archtics ticketing system to complete daily operations at Red Bull Arena. Consists of face-to-face interaction with patrons and Red Members for individual sales, customer service, and all other related ticket issues.
  • Communication with account representatives for distribution of tickets for the 2018-19 season, which includes season ticket packages, printing tickets, and group/individual ticket package mailing.
  • Generating ticket sales reports, and managing customer databases.
  • Working all events in the Box Office at Red Bull Arena.
  • Learn how to manage the seat inventory for all events. Includes reclassing of seats, delegating holds, and setting tickets for Account Manager, Will Call or regular mail on individuals’ accounts.
  • Creation and maintenance of promo codes for account representatives using Archtics, upon request.
  • Working with our cutting-edge ticket management systems (Ticketmaster & Fortress GB).
  • Customer demographic tracking and financial reporting.
  • Assisting our sales staff & finance team with support, research, projects and operation aid during game days.

SPECIFIC KNOWLEDGE, SKILL AND ABILITY
  • Knowledge of and/or enthusiasm for soccer, the New York Red Bulls/MLS, and professional sports a plus.
  • Attendance at all Red Bull Arena events is strongly encouraged (events are generally held on Friday, Saturday, and Sunday Evenings. There are some weekday events).
 
Due to the cyclical nature of the entertainment industry, your assigned hours may vary to reflect the business needs of the company and will include hours during game days.

Red Bull New York is an equal opportunity employer and we will not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or any other classification protected by law.

Job Questions:

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  2. Are you eligible to receive college credit?