Account Executive, Member Services - Minnesota United FC (Golden Valley · MN)

Minnesota United FC Jobs
Sports Jobs in Golden Valley · MN
Ticket Sales and Services: Client Relations/Customer Service
Position: 
The Account Executive, Member Services is part of the Ticket Sales & Services department for Minnesota United Football Club (MNUFC), a sports business located in the Twins Cities area of Minnesota and a member of Major League Soccer (MLS), the top tier soccer league in North America.
 
Job Description:
Love soccer? Love talking to people and building relationships? Want to spend your weekends surrounded by 19,600 passionate fans? If you answered yes, this might be the role for you. We’re looking for someone to provide an exceptional experience for our Season Ticket Members at Allianz Field.  This role is based in Golden Valley, MN and reports to the Director, Member Services.
 
Here’s what you’ll do:
  • Proactively build relationships with Season Ticket Members
  • Be informed and communicate customer feedback to help initiate changes and foster a Fans First Culture 
  • Generate new business sales through gaining referrals and prospecting, while cross selling and upgrading current accounts
  • Visit and celebrate together with Season Ticket Members on game days at Allianz Field
  • Be a team player that helps us reach team goals both by individually reaching your goal, but also supporting your teammates
  • Create lifelong memories to new and existing fans of MNUFC at Allianz Field
  • Plan and execute Season Ticket Member events and experiences
 
You might be right for this role if you:
  • Enjoy talking to people about soccer
  • Passionate about growing the world’s game here in the Twin Cities
  • Are dedicated to providing an exceptional experience
  • You’ve done this before, and have at least 1-2 years of previous customer service related experience
  • Are a team player with a positive attitude
 
Company Profile: 
MNUFC is a professional soccer club playing in Major League Soccer (MLS), the top tier of soccer in North America, and which operates under the oversight of the U.S. Soccer Federation, a member of FIFA. The Club is headquartered in Golden Valley, MN. Soccer operations are located at the MNUFC Training Center in Blaine, MN, and the team plays its home matches at Allianz Field in St. Paul, MN.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. Are you authorized to work in the United States?

  2. Are you able to work flexible hours including evenings, weekends, potential holidays, and a majority of MNUFC home games/stadium events at Allianz Field?

  3. Do you have previous customer service or sales related experience?

  4. Are you bilingual? (English/Spanish preferred)

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