Company Background
The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.
The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.
Purpose of the Job
This role will look to grow the game by generating new business through the sale of Group Tickets to various organizations in the Houston community along with the ability to cross-sell other products such as Full and Half Season Memberships and Premium Hospitality areas at Shell Energy Stadium.
Duties and Responsibilities
- Meets or exceeds weekly, monthly, and annual sales goals while exceeding client expectations in value and service.
- Generates, develops, and maintains new and ongoing relationships by executing leads, pipeline planning, and organizing daily work schedule to call on potential group buyers.
- Retains a Group Ticket and Hospitality book of business.
- Prepares and delivers proposals and presentations to prospective clients by means of stadium tours, office visits, and/or virtual meetings.
- Fulfills game day activation of Fan Experience Packages and group ticket add-ons.
- Collaborates effectively with other members of the team to enhance the Ticketing culture and camaraderie.
- Other duties as assigned.
Qualification Requirements
- Bachelor’s Degree – required.
- Minimum of 1 year of sales experience – required.
- Experience and proficiency in Microsoft Office, Excel, Word, Power Point, and other computer skills – required.
- Ticketing system experience, SeatGeek – preferred.
- CRM experience, SalesForce – preferred.
Knowledge, Skills, Abilities, and Other Attributes
- Self-starter with ability to multitask and maintain deadlines in a high-paced environment.
- Must have high-level interpersonal skills to communicate in face-to-face situations.
- Strong teamwork aptitude, organizational skills, and customer service skills.
- Strong oral and written communication skills.
- Candidates must exhibit a strong desire to learn and a strong work ethic.
- Candidates must exhibit a positive outlook that values customer service.
- Maintains Organizational Core Competencies.
Organizational Core Competencies
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Accountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives.
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Collaborative – Works collaboratively with others to achieve organizational outcomes.
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Progressive – Open minded, accepting, creative, and innovative in approach.
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Values Driven – Being ethical in decision making and operating with professional integrity.
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Agile – Achieves personal and organizational success within a changing, dynamic, and complex
environment. Ability to handle ambiguity.
Other Information
Diverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
