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Audi Field Host

D.C. United
Washington, DC
Facility Operations/Event Staff: Event Guest Relations
The Audi Field Host will work closely with Guest Services, Operations, Box Office, and Ticket Sales Staff to ensure an outstanding fan experience at all D.C. United Events. They will also serve as the primary liaison between guests and the Guest Services and Sales & Service Coordinators. Team members will provide an outstanding experience to all D.C. United fans with a focus on new fans.

Essential Duties & Responsibilities:
• Proactively engage and interact with fans throughout the stadium.
• Conduct seat visits to new fans.
• Greet guests outside the stadium, answer questions, and help direct guests as needed.
• Have full knowledge of all venue and organizational policies, services, and facility locations.
• Accurately and successfully communicate all key messages to guests.
• Project an approachable attitude and professional appearance at all times.
• Additional related duties as assigned.

• Minimum high school diploma or equivalent. Some college preferred.
• Strong customer service and interpersonal skills.
• Ability to handle stressful customer service situations.
• Excellent oral communication skills.
• Must be fan-friendly and become familiar with the stadium in order to provide accurate
  directions throughout the stadium.
• Must commit to working a minimum number of games over the course of the season.
• Must be able to stand for a minimum of 3 to 4 hours at a time.
• Must have reliable transportation to and from work for all games.
• Prior customer service experience is a plus.
• Must be able to work well with others and function in a team environment.
• Summer availability is required.
  If referred

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. How did you hear about this job?

  3. YES/NO I have transportation to and from Audi Field on game days.