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Player Care Coordinator with Columbus Crew in Columbus · OH

Columbus Crew jobs
Sports Jobs in Columbus · OH
Player Operations: Team Administration/Operations
Brief Job Description Overview
The Player Care Coordinator will assist all players and their families with transition into the Columbus area and establishing their new lives within the community. This individual will help facilitate all day to day administration as it relates to players and their family’s needs in conjunction with the Director of Team Operations and Team Coordinator. This role is vital to the transition of the player as it provides them full support to concentrate solely on their profession.

Job Details Explained
Reporting to the Director of Team Operations, the main duties of the Player Care Coordinator will be as follows:
  • Help newly acquired players move into market, including: 
    • Securing flights, transportation, etc. 
    • Securing hotel rooms 
    • Assisting in lifestyle adjustments 
      • Housing searches 
      • Opening bank accounts 
      • Obtaining visas, social security cards, etc. 
      • Plus more… 
  • Organize and help facilitate weekly player appearances with other departments within the company
  • Assist in day-to-day administration of player needs; including 
    • Collecting and filing reimbursement documentation for players 
    • Assisting in game-day administration for players and their families for both home and away games 
    • Organization of player and family databases and information 
    • Other duties as directed by the Sporting Department 
  • Spending time with players families (as warranted) to ensure seamless transition into market
  • Other duties as directed by the Sporting Department

Experience/Pertinent Skill
  • Bachelor’s degree (required)
    • Degree in Sports Management/Business, Social Work, or Hospitality preferred
  • Strong organizational skills with the ability to handle multiple tasks simultaneously, particularly tasks that are time sensitive
  • Familiarity with the professional soccer landscape
  • Strong communication skills and the ability to work with others
    • Candidates who are bilingual will take priority
  • Strong knowledge of Microsoft Office; PowerPoint, Word, Excel
  • Ability to keep a strong and positive attitude that reflects the spirit of the club 
    • This role is outward facing, and it is imperative the individual projects positive goodwill 
    • This role requires a high level of trust and managing delicate and sensitive information 

Please Note – this position will require some travel, night and weekend/holiday work.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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