About FC CincinnatiFC Cincinnati is a professional soccer team that plays in Major League Soccer, having entered the league as its 24th team in 2019. The club’s wide and diverse ownership group is led by controlling owner Carl H. Lindner III; as well as managing owners Meg Whitman and Dr. Griff Harsh; Scott Farmer; and George Joseph. MLS invited Cincinnati to the league as an expansion team in May 2018, giving the club one of the fastest run-ups to its first-division launch in league history – 277 days from invitation to its first game. Originally founded in 2015 by Lindner III and current president Jeff Berding, FCC began play in the United Soccer League (USL) in 2016. The club won the 2018 USL Regular-Season Championship in record-setting fashion, and earned postseason berths in all three of its USL seasons. In 2017, FC Cincinnati also advanced to the semifinals of the Lamar Hunt U.S. Open Cup, a run that included victories over two MLS squads. The team currently plays its home games at the historic Nippert Stadium on the campus of the University of Cincinnati, while its $250 million, privately funded, 26,000-seat soccer-specific stadium is constructed in the West End neighborhood of Cincinnati. The new stadium is expected to open in Spring 2021.

PURPOSE AND SCOPE
The FC Cincinnati store sales professional’s role is to drive sales, acknowledge each customer, build loyalty, ensure high service standards and act as a brand ambassador.

RESPONSIBILITIES:

Self -

Takes a proactive approach to self-development while giving/receiving feedback through coaching and training.
Exhibit pride through positive demeanor, body language and personal presentation.
Demonstrate professional etiquette through integrity, honesty and respect for others

Customer -

Consistently deliver customer service in line with our TEAMWORK values.
Acknowledge all customers and treat them as if they were a guest in your home.
Offer the unexpected to create a memorable experience.

Brand -

Create an inspiring shopping experience through creative and compelling shopping environments, by actively participate in upholding the brand aesthetic in all merchandising activities.
Demonstrate a true passion for FC Cincinnati, Soccer and Cincinnati.
Ensure wardrobe is consistent with FC Cincinnati’s aesthetic.

Business Objectives-

Leverage selling tools to achieve goals, maximize sales and have a positive impact on client’s overall experience.

QUALIFICATIONS

Education/Experience: Prior retail and/or customer service experience preferred.

Communication skills: Excellent written and verbal skill, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical/technology skills: Basic math functions (able to use a calculator), understanding of Apple products (I-pads), basic understanding of “point of sale” system.

Availability: Shifts are in minimum of 4 hour increments. Must be available 10-5 on Saturdays as well as availability during the week (hours can vary).
Location: Applicants must live in the Greater Cincinnati

Store Hours
Mon, Tue, Wed, Fri: 10-6
Thursday: 10-7
Saturday: 10-5

FCC is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. FCC strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons on the basis of race, religion, color, national origin, gender, sex (including pregnancy), age, disability, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local law.