Director of Group Sales - Chicago Fire FC (Chicago · IL)

Chicago Fire FC Jobs
Sports Jobs in Chicago · IL
Ticket Sales and Services: Ticket Sales Management
Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.
 
Some of the fabulous employee perks Chicago Fire Football Club offers to full-time employees include:
Work-Life Balance
  • Option to work remotely 1 week from any place of choice per year 
  • Flexible work arrangements & hybrid scheduling (upon manager approval) 
Paid Time Off
  • 3 weeks of Paid Time Off upon hire
  • 22 days of paid holiday time off (including 2 weeks off at the end of each calendar year)
  • 1 day of birthday PTO 
  • 4 hours of Volunteer Time Off per month
Excellent Benefit Programs
  • Medical, Dental, Vision, Life, AD&D, Supplementary Life, Supplementary AD&D, Flexible, Spending Account & Pre-Tax Commuter Benefits 
  • 401k eligibility immediately upon hire with a 3% employer contribution rate
  • Educational Stipend of $1,500 per year
Paid Parental Leave
  • 14-16 weeks fully paid leave for employees giving birth and 8 weeks fully paid leave for committed partners & spouses – applicable to foster care & adoptive parents as well
  • 6 weeks fully paid FMLA leave to care for a family member with a serious medical condition
Office Culture & Facilities
  • Once a month ‘Wellness Wednesdays’ to focus on employee wellbeing 
  • Full game room, frequent happy hours & parties, employee recognition programs, and access to a full workout center and rooftop at our central office
 
Position Overview: 
 Chicago Fire Football Club is seeking a dedicated Director of Group Sales to join our team!
 
Responsibilities:
  • Design, implement, and execute a group ticket sales business plan 
  • Strategize dynamic group sales development plan for the youth sports market
  • Establish partnerships with youth soccer programs in the Chicagoland area
  • Meet and exceed game-by-game group ticket sales goals
  • Regularly measure and report on the effectiveness of group sales campaigns 
  • Research and analyze new technology, trends, and developments inside and outside the sports industry to provide ideas and insights on how to improve our sales strategy and product portfolio     
  • Develop cost-effective high-margin ticket sales promotions/platforms
  • Manage the group ticket sales department budget
  • Create and foster a positive sales culture within the Chicago Fire sales team, as well as the entire front office
  • Motivate and provide leadership to the group ticket sales team
  • Evaluate the weekly and monthly activities of the group sales team to provide regular feedback, training, and coaching  
  • Active involvement in the recruitment and retention of the group ticket sales staff in support of Human Resources
  • Performs other duties and projects assigned by the Vice President, Ticket Sales & Service and other team executives

Qualifications:
  • Bachelor’s Degree in business, communications, sports management, or related field
  • 5+ years of ticket sales management success with a professional sports team or entertainment venue
  • 3+ years of youth sports sales programming experience
  • A proven record of developing and managing highly strategic premium partnerships; strong prospecting, analytical, presentation and communication skills. 
  • Understands and provides superior customer service
  • Handle multiple projects with strong time management and organizational skills
  • Demonstrate flexibility and creative problem-solving skills
  • Strong oral and written communications skills. This includes speaking clearly and persuasively in positive or negative situations, listening, possessing excellent group presentation skills, and being willing to participate in meetings actively
  • Proficient computer skills and understanding of Microsoft Outlook, Microsoft Office, Ticketmaster’s Archtics, & Salesforce CRM
  • Ability to work non-traditional hours in non-traditional settings. This includes all home games (or other work events) that fall on nights, weekends, and holidays
  • Must be fully vaccinated and boosted for COVID-19
 
Please note:
  • Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club. 
  • CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination.   The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.  
  • If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at [email protected] to let us know the nature of your request and your contact information.

Job Questions:

  1. Are you legally authorized to work in the United States?

  2. Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status)?

  3. How many years of sales experience do you currently have?

  4. How many years of management experience do you currently have?

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