Ticket Operations Intern - Austin FC (Austin · TX)

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Internship: Internship
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Austin FC joined Major League Soccer (MLS) as the 27th club in January 2019. Austin FC will officially begin play in 2021 in the new, 100% privately financed, $260 million, state-of-the-art Q2 Stadium in Austin. Austin FC is actively seeking an intern to join our Ticket Operations Department.  

In this internship, you’ll gain valuable exposure to building a new team from the very beginning. This an opportunity to contribute to Austin FC’s ticket operations during the inaugural season as well as a great way to advance your career. 
 
Are You Someone That:
  • Can communicate verbally with a wide range of people? 
  • Has strong time management and eye for attention to details?
  • Enjoys working as a positive team player to meet goals? 
  • Is agile and able to respond effectively to the changing needs of a fast-paced growing organization? 
  • Is eager to learn and be part of a growing team?
 
You Will:
  • Assist with day to day ticket operations while learning the computerized ticketing system (SeatGeek); and
  • Help on event days in Ticket HQ with ticket issues; and
  • Work with sales staff and ticketing system to provide a greater experience; and
  • Be a part of other special project within sales team.
 
You Have:
  • Time management skills
  • Familiar with Microsoft Office and possess excellent written and oral communication skills
  • Proficient computer skills and ability to learn new programs and systems
  • English and/or Spanish language proficiency is essential and Spanish/English bilingual skills are a plus. Additional languages – even better
 
Other Details:
  • It is the policy of Austin FC not to discriminate against any employee or applicant for employment because of race, color, sex, national origin, religion, age, gender, sexual orientation, gender identity, gender expression, physical or mental disability, marital status, genetic information, or any other characteristic protected by applicable law.  
  • All selected candidates are subject to passing a background check prior to acceptance as an intern.
  • Hours are flexible and may include some evenings.
  • This is a part-time unpaid internship and students should ideally be able to gain academic credit for their participation.