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CURRENT JOB OPENINGS -- Opportunities are available within the following categories:

Member Services Marketing Manager with USA Fencing in Colorado Springs, CO

USA Fencing jobs
Sports Jobs in Colorado Springs, CO
Marketing: Marketing
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USA Fencing is the National Governing Body (NGB) for the sport of fencing in the United States. Its mission is to grow and promote the sport of fencing in the United States, honor its rich traditions and to achieve sustained competitive international excellence.

Position Overview
The Member Services Marketing Manager will support the current membership initiatives while developing and marketing new programs that promote and grow the sport of fencing. This position will be responsible for assisting the Director of Member Services to ensure that USA Fencing is a member centered organization offering exceptional customer service and benefits to all constituents including club owners, athletes, coaches, officials and others. The Member Services Marketing Manager interacts closely with the entire USA Fencing staff in meeting the goals of the organization. 

Primary Duties
  • Assist in creating, implementing and marketing a comprehensive annual membership campaign to acquire new members and retain and upgrade current members.
  • Lead the collegiate club development efforts and assist in development of college fencing. 
  • Ensure a positive member experience and high retention rates through the creation and implementation of a successful member services program.
  • Serve as contact for USA Fencing membership by providing daily communication with members via phone, email and website. 
  • Organize club education program to include seminars, webinars, podcasts and other programs. 
  • Assist with management of membership database. 
  • Maintain all membership related website pages. 
  • Coordinate membership fulfillment for clubs and individuals, including member cards and certificates. 
  • Assist with coordinated communication calendar to individual members and club owners.
  • Assist with statistical records and analysis of membership history and trends. 
  • Maintain and update information on background checks for Coach Members.

    Education & Skills
  • Bachelor’s degree required, preferably in business, marketing, non-profit management or sports management and minimum of 3-5 years full time work experience that includes customer service
  • Experience in marketing and promotions preferred
  • Experience in a sports or non-profit membership organization a plus
  • Ability to prioritize and manage a number of different projects simultaneously while working independently
  • Strong verbal, written, and interpersonal communication skills
  • Exemplary organizational skills and attention to detail 
  • Ability to work well with diverse member and volunteer base while maintaining a positive demeanor
  • Graphic Design experience a plus
  • Creative thinker and innovator
  • Proficiency in Microsoft Office, including Publisher, and content management systems
  • Ability to maintain confidential or sensitive information

    Other Information
  • The USA Fencing National Office is located in Colorado Springs, CO; ability to work from National Office is required.
  • This is a full-time exempt position with benefits and competitive salary. 

 Application Process
To be considered, applicants must submit a cover letter and resume. 
Review of resumes and applications will begin immediately. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. What are your salary requirements?

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