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Competition & Results Consultant with United States Equestrian Federation in Lexington · KY
United States Equestrian Federation jobs
Sports Jobs in Lexington · KY
Administration/General Management: Administrative/Executive Assistant
Under general supervision of the Competition Services Manager, the Competition & Results Consultant provides primary customer support and serves as a liaison to competition managers, organizers and secretaries. This position is responsible for reviewing and commenting on prize lists; facilitating issues regarding results, officials, entry forms and rules pertaining to events; coding competitions in AHSD for points, and providing complete customer service to competition staff from the beginning to end of each event. In addition, this position audits, reconciles and processes all results data submitted by competitions in order to ensure quality and completeness. This may involve contacting competition secretaries or other Federation staff to gather needed information, working with competition secretaries to improve quality and validity of submitted results, processing corrections to results, and communicating directly with members regarding any point issues. This position also prepares documented feedback to competitions and initiates the administrative penalty process when required.
ESSENTIAL TASKS AND RESPONSIBILITIES:
Provides primary customer support by:
OTHER ESSENTIAL TASKS AND RESPONSIBILITIES
Ensures results submitted by competitions are complete, accurate, and organized according to procedure prior to data entry or processing. Posts/processes results.
High School diploma or equivalent required. Some college preferred.
Two years clerical or customer service experience required. Knowledge of USEF Rules highly preferred.
SKILLS AND ABILITIES
Must have exceptional customer service skills and the ability to diffuse difficult situations. Ability to work with minimal supervision and attention to detail. Excellent verbal and written communication skills required. Must be proficient in MS Office applications including Word and Excel.
**Please attach a resume in either Word document or PDF format. Applications that do not meet this requirement will not be considered.**
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.