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NCSA Sports

Recruiting Coach Assistant

NCSA Next College Student Athlete
Dallas, TX
Ticket Sales and Services: Client Relations/Customer Service
Recruiting Coach Assistant (Part Time)
Remote Position, work from home!

 ABOUT NEXT COLLEGE STUDENT ATHLETE (NCSA) NCSA is the world's largest and most successful collegiate athletic recruiting network. A wholly-owned subsidiary of Reigning Champs LLC ( www.reigningchamps.com), NCSA's 700 teammates leverage exclusive data, proprietary matching algorithms, and personal relationships built over nearly two decades as the industry leader to connect tens of thousands of college-bound student-athletes to more than 35,000 college coaches nationwide across 34 sports every year. You can learn more about NCSA at  www.ncsasports.org.

Job Description: A Recruiting Coach Assistant will provide customer support in all aspects of maintaining memberships of NCSA student-athletes. The Recruiting Coach Assistant will provide daily inbound and outbound communication with student-athletes and their families throughout the recruiting process and provide sport-specific recruiting advice.

Responsibilities: Primary responsibility will be assisting in the onboarding of new NCSA members through outbound calls to welcome and orient the student-athlete and family to their membership
Assist with managing all forms of inbound contact (phone calls, emails, texts) from members of the NCSA network
Two to three hours of phone interaction with NCSA members per day
Two to three hours of email interaction with NCSA members per day
Coach NCSA student-athletes/families as needed
Answer questions regarding recruiting related questions
Help student-athletes/families understand the steps they need to take to maximize their recruiting potential and their membership at NCSA
Provide a world class customer service experience to any and all NCSA clients
Other responsibilities as assigned

Flexible schedule; Weeknight and weekend availability required, 25-29 hours per week

Ideal candidates have played or coached high school or collegiate sports
World class customer service skills
Organized and detail oriented
Strong work ethic with team player mentality
Professional, friendly phone demeanor
Excellent conversational skills
Proficiency with Microsoft Word, Excel and Outlook
Excellent writing skills
Passionate about college athletics
Goal oriented with a desire to succees

Schedules:Monday - Thursday morning or Thursday afternoon - Sunday
Hourly Rate: $12.00/hour

National Collegiate Scouting Association LLC is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state, and local laws.

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