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Global Operations Coordinator

Administration/General Management: Administrative/Executive Assistant
This is a generalist position with some administrative responsibilities as well. This position is responsible for supporting the global operations team with specific, routine tasks (producing metrics and slot distribution on a weekly basis) and project-based duties. This position will also serve an administrative role for the Chief Operating Officer of the company.
Core duties and responsibilities include the following. Other duties may be assigned.
          Producing global race entry metrics on a weekly basis. This requires communication and coordination with all regions and licensees. 
·         Assigning slot allocation procedures to licensed events and internal execution of the assigned slots. 
·         Extensive communication with licensed events regarding slot procedures, entry counts and insurance requirements.
·         Maintaining global report on redemption rate of World Championship slots.
·         Ensuring licensed races possess proper insurance.
·         Potential to “assist” Athlete Services coordinators at events globally.
·         Assist in rolling out global “best practices”.
·         Administrative responsibilities for COO including booking travel, managing calendar appointments and maintain expense reporting.
·         Project-based assignments and other duties as assigned
To perform the job successfully, an individual should demonstrate the following competencies:
 ·         Analytical - Collects and researches data, uses intuition and experience to complement data; designs work flows and procedures. Strong Microsoft Excel skills needed.
·         Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem solving situations, uses reason even when dealing with emotional topics.
·         Project Management - Develops project plans, coordinates projects, communicates changes and progress, completes projects on time and budget. Presentation skills (Microsoft PowerPoint) are a necessity. 
·         Technical Skills - Assesses own strengths and weaknesses, pursues training and development opportunities, strives to continuously build knowledge and skills, shares expertise with others.
·         Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality, listens to others without interrupting, keeps emotions under control, remains open to others' ideas and tries new things.
·         Oral Communication - Speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings.
·         Written Communication - Writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information.
·         Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, gives and welcomes feedback, contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed.
·         Leadership - Exhibits confidence in self and others, inspires and motivates others to perform well, effectively influences actions and opinions of others, accepts feedback from others, gives appropriate recognition to others.
·         Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
·         Cost Consciousness - Works within approved budget, develops and implements cost-saving measures, contributes to profits and revenue, conserves organizational resources.
·         Ethics - Treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values.
·         Organizational Support - Follows policies and procedures, completes administrative tasks correctly and on time, supports organization's goals and values, benefits organization through outside activities, supports affirmative action and respects diversity.
·         Strategic Thinking - Develops strategies to achieve organizational goals, understands organization's strengths & weaknesses, analyzes market and competition, identifies external threats and opportunities, adapts strategy to changing conditions.
·         Judgment - Displays willingness to make decisions, exhibits sound and accurate judgment. supports and explains reasoning for decisions, includes appropriate people in decision-making process, makes timely decisions.
·         Motivation - Sets and achieves challenging goals, demonstrates persistence and overcomes obstacles, measures self against standard of excellence, takes calculated risks to accomplish goals.
·         Planning/Organizing - Prioritizes and plans work activities, uses time efficiently, plans for additional resources. Sets goals and objectives; organizes or schedules other people and his or her tasks, develops realistic action plans.
·         Professionalism - Approaches others in a tactful manner, reacts well under pressure; treats others with respect and consideration regardless of his or her status or position, accepts responsibility for own actions, follows through on commitments.
·         Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.
·         Quantity - Meets productivity standards, completes work in timely manner, strives to increase productivity, works quickly.
·         Safety and Security - Observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly.
·         Adaptability - Adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events.
·         Attendance/Punctuality - Is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time.
·         Dependability - Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.
·         Initiative - Volunteers readily, undertakes self-development activities, seeks increased responsibilities, takes independent actions and calculated risks, looks for and takes advantage of opportunities, asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity, meets challenges with resourcefulness, generates suggestions for improving work, develops innovative approaches and ideas, presents ideas and information in a manner that gets others' attention.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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