Operations Manager, Golf – North America - IMG Golf, Events (Houston · TX)

IMG Golf, Events Jobs
Jobs in Houston · TX
Event Management: Event Operations/Management
Main Purpose of Position
In collaboration with IMG Golf Events team, develop and execute event operational plans for sanctioned professional golf tournaments, with critical attention to enhancing value and experiences for all stakeholders.

Key Responsibilities and Accountabilities
  •  Engage in the strategic development of short and long range site build plans with the goal of delivering best in class experiences for all stakeholders from fans to sponsors to club members to players to media, etc. 
  • Be prepared to think outside the box and use creative thinking to establish new operations assets and deliverables at the event, utilizing new technology to create new experiences for stakeholders.
  • Exceptional coordination with host site staff for optimal team alignment and delivery. 
  • Manage and communicate operational timeline that includes detailed set-up and tear-down schedules.   Provide detailed and regular updates to Tournament Director, Senior Director and/or Third party client detailing build and operational updates and changes to plans at the request of clients. 
  • Work with Tournament Director, Senior Director and/or third-party clients, on vendor identification, negotiations, contracting and overall site plan to insure first-class presentation for the operation of event.
  • Coordinate all vendor contracts for the operation of the event and ancillary events which take place in market with a focus on balancing cost savings and exceptional delivery standards. 
  • Collaborate with vendors to design, place and oversee the temporary structures build working in conjunction with tournament property to ensure compliance within onsite restrictions and to implement tournament branding and signage plan.
  • Be prepared to think outside the box and use creative thinking to establish new operations assets and deliverables at the event, utilizing new technology to create new experiences for stakeholders. 
  • Work closely with IMG commercial team, LPGA and tournament staff to insure operational fulfillment of corporate partner contracts and operational support of volunteer activities 
  • Actively manage an extensive operations budget 
  • Establish and execute a leading health & safety plan and collaborate with key local stakeholders, from security contractors to local police, fire and rescue personnel, to deliver successfully. 
  • Work directly with local and state level law enforcement as well as event security partner to ensure smooth execution of event security plan 
  • Develop and implement impactful sustainability (and/or other) initiatives to align with IMG, LPGA, and title sponsor interests/requirements 
  • Work with City/ County/ State Officials and Agencies in planning and permitting event. 
  • Manage office administration including office utilities, supplies and equipment. 
  • Manage insurance, first aid, risk management and ensure the event meets ADA minimums. 
  • Support efforts of other IMG Events by assisting with Operational planning as assigned. 
  • Participate in special projects and other related duties/projects as reasonably assigned.

Unusual Challenges or Circumstances   e.g. shift(s)/ unsocial hours/ travel etc
  •  Extended hours during the production and delivery of each event, including weekend and holiday hours  
  • Engagement with teams in multiple time zones 
  • Outdoor events, with pre-planning and execution phases in potentially volatile temperatures and weather conditions

Key Results Areas
  • Enhance operational presentation in line with key stakeholder strategies 
  • Maximize profitability to IMG Golf Events  both at the individual and aggregate level 
  • Build the prestige, profile, and sustainable brand equity of each event 
  • Effectively manage operational spend within agreed budget that maximizes stakeholder results 
  • Provide tangible thought leadership across events and geographic regions 
  • Affect innovation / change within a traditional sport

 Essential Job Knowledge and Competencies
  •  Bachelor’s Degree in a related field required 
  • 5+ years of hands-on event management experience, with proven success 
  • Experience working across a combination of strategic, logistical and tactical projects 
  • Experience with the creation and delivery of detailed operational planning projects and timelines 
  • Proven success in managing partner relationships including vendors, suppliers and community partners  Strong communication, presentation and influencing skills 
  • Attention to detail; ability to manage multiple tasks simultaneously and produce high quality work 
  • Ability to work non-traditional hours and weekends; ability to travel
  • Proficiency with office and relevant operational software 
  • Collaborative in nature with a “no job is too small” attitude 
  • A willingness to think creatively and deliver assets/value for clients despite increased workload and difficulty Competency with Autocad or other plotting software a bonus

 Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world’s diverse voices.  
Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.