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VIP Transportation Concierge with IMG - Miami Open in Miami Gardens · FL

IMG - Miami Open jobs
Sports Jobs in Miami Gardens · FL
Event Management: Event Operations/Management
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

VIP Transportation Concierge, IMG, Miami Open presented by Itau,
Company: IMG Tennis
Event: Miami Open
Position: VIP Concierge
Start Date: March 19, 2020
End Date: April 6, 2020
Office Location: Hard Rock Stadium, Miami Gardens, FL

OVERVIEW: Responsible for providing prompt, friendly and courteous service to tournament guests. Responds to all guest/visitor inquiries and assist in resolving service discrepancies accordingly. Displays a professional posture and post in designated area. Maintains an aggressive awareness of the front drive area and looks for opportunities to initiate service. Assist tournament guests with obtaining transportation and greeting guests upon arrival. Ensure that eligible guests are connected with their designated vehicle. Communicate the arrival and departure of guests to dispatcher. Ensure that the first and last guest contact is a positive one.

  • Strong interpersonal skills and a "guest first" mentality
  • Customer service experience and high degree of professionalism
  • Excellent verbal and written communication skills
  • Polished and professional appearance
  • Strong knowledge of the Miami Open Tournament
  • General knowledge of the Miami area helpful

Required Availability:
  • March 19 - April 6, 2020
9am – 5pm or 2pm – 11pm daily
  • Report directly to Tennis Center each day.


Margaret Turner at

Job Questions:

  1. How did you hear about this job?

  2. Do you live in Miami, FL?

  3. Do you have liable transportation to the Hard Rock Stadium?

  4. Are you authorized to work in the United States?