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IMG - Miami Open

Box Office Agent - Miami Open

Miami Open
Key Biscayne , FL
Ticket Operations: Box Office Ticket Seller
OVERVIEW: The Miami Open has openings for part-time Ticket Sales & Will Call Representatives during the tournament, which takes place March 19 – April 1, 2018. The Ticket Sales & Will Call Representative is a temporary position working on-site in the Ticket Office during the 2018 Miami Open in Key Biscayne, FL.
 
POSITION RESPONSIBILITIES: 
Serve as a staff member at the main entrance ticket office, providing exceptional customer service to all-tournament patrons. Specific duties include, but are not limited to:

  • Selling individual session tickets to all walk-up customers
  • Distributing tickets to customers via the Will Call ticket pick-up window
  • Answering questions and providing basic event information

REQUIREMENTS:
  • Attention to detail and ability to provide a high level of customer service
  • Event staffing, ticket sales, or customer service experience preferred, but not required
  • Experience using computer software programs preferred
  • Flexible schedule during the event
  • Ability to attend training session(s) prior to the event
  • Ability to work in a fast-paced environment
  • Reliable transportation to and from the Tennis Center at Crandon Park in Key Biscayne

HOURS:
Daytime, Evening, and Full-Day shifts available

  • Daytime shifts can range from 8:00am – 4:00pm
  • Evening shifts can range 4:00pm – 10:00pm
  • Full-Day shifts will combine Day & Evening shifts

COMPENSATION:
  • Position pays an hourly rate of $9.05 USD (Overtime will be paid accordingly if more than 40 hours are worked during a pay period.)
  • Miami Open Staff Shirts
  • Complimentary tickets
  • Meal Vouchers for each work shift

 About the Miami Open: The 2018 Miami Open will be played March 19 - April 1 at the Tennis Center at Crandon Park in Miami. The two-week combined event, founded by Butch Buchholz in 1985, is owned and operated by IMG. The Miami Open is one of nine ATP Masters 1000 Series events on the ATP calendar, a Premier Mandatory event on the WTA calendar, and features the top men's and women's tennis players in the world. In 2017 Roger Federer defeated Rafael Nadal for his third Open title, while Johanna Konta knocked off Caroline Wozniacki to capture her first title in Miami. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. Do you have housing & reliable transportation in South Florida?

  3. Do you have experience in event staffing for ticket sales, box office or Will Call?

  4. Do you speak multiple languages? If yes, please list languages you speak.

  5. What is your schedule availability during the event?