Sales Consultant - Major League Baseball - The Aspire Group (Atlanta · GA)

The Aspire Group jobs
Sports Jobs in Atlanta · GA
Ticket Sales and Services: Ticket Sales
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Job Title:
Consultant, Sales
Reports To:
Director, Sales and Service – National Sales Center
Atlanta, GA 30309
Expiration Date:  05/23/2021

Who We Are & What We Are About:
Aspire is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is our most valuable asset, and we embrace and encourage our employees’ differences.

Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, Aspire is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call “Next-Practices” within our strategic consulting and research; ticketing, marketing and revenue enhancement; and sports investment optimization capabilities. The implementation of “Next Practices” and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our partners to the next level. For more information, please visit our website at

Raise Your Game Executive Development Program:
At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36-month development cycle designed to accelerate Aspire’s Sales and Service Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training program in the sport industry.

One (1) Major League Baseball team and The Aspire Group have formed a relationship to combine leadership support, progressive strategies and distinguished execution to provide our fans a professional sales operation. Led by expert professionals that stand at the top of the sales, marketing, and customer service industry, the MLB team and its fans will benefit from the commitment to integrity and the superior customer service that we provide.  The MLB team and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Position Overview:
We are seeking a teachable, positive and passionate individual who is committed to becoming a sports sales industry leader.  The associate should be passionate about and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. 

The Sales Consultant will primarily be responsible for prospecting and qualifying leads to sell season, flex, and group packages. New Business will be generated mostly from outbound phone calls, and in some cases face to face meetings or presentations will be made.  Day-to-day leadership and mentoring of this position will be provided by the Aspire Leadership.  Consultants will receive the tools, programs, and systems necessary to "BE GREAT”.

Essential Duties & Responsibilities:
  • Focus to sell Season Tickets, Flex Ticket Packages, Group Tickets and other seating  
  • Generate qualified leads and maintain a continuous pipeline of potential clients through prospecting and implementing strategies to maximize outreach including text and email
  • Make at least 80-100 outbound calls per day
  • Service the inbound ticket sales phone line in an effort to “sell” and “upsell” conventional fans into packages
  • Provide service using the “Chat with a Representative” website click-to-chat software
  • Work with MLB team liaison to develop and share resources needed to pitch products
  • Grow sales significantly each week by adding new business leads to pipeline
  • Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service
  • Maintain computerized records of all prospects and customers within the database
  • Flexible work schedule 
  • Additional responsibilities as assigned by manager

Qualifications & Requirements:
  • Bachelor’s degree in Sport Management or related field
  • Desire to grow a career in the sports and entertainment industry
  • Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
  • Previous customer service or retail experience a plus; display a genuine desire to help
  • Previous sales experience is helpful, but not required
  • Previous experience working in the MLB team’s region is preferred, but not necessary  
  • Excellent communication, presentation and listening skills with a high attention to detail 
  • Professional approach that results in a level of trust and respect with internal stakeholders
  • Maintaining a team-first attitude that ensures team goals are achieved 
  • Ability to work well with others and comfortable taking initiative
  • Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported
  • Availability to work variable hours, as needed or requested by the MLB team 
  • Willingness to relocate for potential growth opportunities in the future
  • Compensation: Competitive base salary with the opportunity to earn commission upon meeting or exceeding sales goals. Competitive benefits package including medical, dental, vision, other voluntary health benefits and 401k.

The Aspire Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, color, sex, gender, sexual orientation, religion, creed, national origin, marital status, citizenship status or age.