Fan Services Associate with University of Toledo Athletics and The Aspire Group in Toledo, OH

University of Toledo Athletics and The Aspire Group jobs
Sports Jobs in Toledo, OH
Ticket Sales and Services: Ticket Sales
University of Toledo 
Ticket Office Fan Service Associate
 
The Aspire Group, in partnership with the University of Toledo Athletic Department is looking for Part-Time Sales and Fan Service Associates.   We want self-motivated individuals who may be interested in a future career in customer service and sales.  This is great opportunity to get professional customer service, event planning, sales, and operations experience in a sports environment.  


Description:
This position reports to the Director of Ticket Sales & Operations and Director of Ticket Sales & Service, assisting with daily operational duties.  The position is paid hourly with a maximum of 25 hours per week. *NOTE: this position will be unpaid for individuals using this experience as an internship for class credit.* A flexible schedule including weekend and night shifts are occasionally required. This position also assists with staff marketing and sales events on campus and in the local community.


Job Duties: 
  • Help the ticket department achieve its annual attendance and revenue goals.
  • Assist in the daily operations of the Athletic Department.
  • Maintain relationships with existing clients to ensure long-term partnerships.
  • Handle questions regarding individual tickets, season ticket plans, and group outings.
  • Make outgoing calls and contacts in order to generate new sales and attract new companies/fans.
  • Distribute season ticket, group, and individual ticket information to existing and potential clients.
  • Follow up with fans who request and receive season ticket and group outing information.
  • Sell individual tickets, season ticket plans, and group outings for various University events and all events held at Savage Arena and the Glass Bowl.
  • Work home athletic events as needed.
  • Interact with other team members to help insure a positive environment.
  • Perform other responsibilities and duties as assigned.


Necessary Skills:
  • Outstanding customer service and communication skills.
  • Strong computer skills - Windows, Word and Excel.
  • Being comfortable working in a high-volume, fast-paced environment.
  • Attention to detail and highly organized with cash handling experience.

Interested candidates must submit a document with their resume and cover letter answering the below questions.
1.      What interests you about a job in sports/ticket sales and service?
2.      Why are you the best person for this job?
3.      How would your coworkers or current classmates describe your personality?



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Job Questions:

  1. How did you hear about this job?

  2. What interests you about a job in sports/ticket sales and service?

  3. Why are you the best person for this job?

  4. How would your coworkers or current classmates describe your personality?