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Manager, Sports Experiences-UFC - On Location (Raleigh · NC)

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Sports Jobs in Raleigh · NC
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Job Description

The Role 

Event Manager, Sports Experiences is primarily focused on the ideation and execution of our D2C travel and hospitality experiences. The Event Manager supports Directors and works closely with other Managers and Coordinators across the department to create a positive and efficient environment focused on executing with excellence. This position requires a service-oriented team player, who can independently yet effectively manage an array of tasks for multiple events of varying magnitude. This position requires a flexible work schedule to include nights and weekends. 
 
Essential Functions & Responsibilities 
Primary Responsibilities 
  • Managing the build out and execution of hospitality events ranging from pre-game parties, welcome receptions, and tours.   
  • Works with vendors to plan and implement events, providing exceptional service and meeting financial objectives. 
  • Ideate and implement new direct-to-consumer experiential offerings around all Sports & Cultural experiences.   
  • Managing budgets including reconciliation, documenting savings and variances to the budget, and forecasting are required. 
  • Negotiating and contract management with preferred vendors for event services, hotels for meeting space, food and beverage, destination management companies, restaurants, and other industry related vendors. 
  • Serves as the point of contact for vendors post executed contract, maintaining regular communications in the process of detailing event requirements for food, beverage, seating, and special requests; processes all associated billing. 
  • Coordinates vendor procurement of services to meet event needs. 
  • Provides onsite day-of management of events, including overall facility setup/tear down; preparation of all staff, contractors, and vendors who will be onsite; execute and monitor event details, acting quickly to resolve problems; and evaluate overall success of event. 
  • Lead all guest communication responsibilities including but not limited to: design, messaging, new processes, and management.  

Specific Job Responsibilities 
  • Assist in the development, documentation, and implementation of event procedure, guest communication, and systems. 
  • Identification and implementation of operational efficiencies. 
  • Drive focus on curation of guest experiences. 
  • Collaborate with event and customer service teams to identify improvement opportunities and develop effective training materials to impact results. 
  • A continual drive for self-development and discovering better means of accomplishing both personal and professional goals. 
  • Proven track record of adding value to companies and providing strong contributions to leadership. 
  • Proven ability to take necessary actions to rectify problems and improve situations, even those outside areas of direct responsibility. 
  • Proven ability analyzing, organizing, summarizing, and articulating complex information in to be meaningful / applicable across a variety of audiences. 
  • Ability to work with and support others in a positive way. 

Administrative & Other Responsibilities 
  • Conduct Event Team and Leadership Team meetings, regularly. 
  • Always provide leadership / feedback on process development / improvement. 
  • Provide input on performance reviews, bonuses, and merit increases. 
  • Proven experience as a working manager who excels in a fast-paced environment, handles pressure well and is self-motivated to accomplish assigned tasks timely and efficiently. 
  • Proven advanced user level capability with all Microsoft Office Software, specifically Excel & PowerPoint. 
  • Exceptional communication and interpersonal skills – inclusive of presentation skills and ability to build relationships with employees, leadership, and external business associates at any level. 

Endeavor is an equal opportunity employer committed to a diverse and inclusive work environment.