Live Events Careers

Manager, Ticket Sales & Service with ROC Ventures - New Minor League Milwaukee Baseball Team in Milwaukee, WI

ROC Ventures - New Minor League Milwaukee Baseball Team jobs
Sports Jobs in Milwaukee, WI
Ticket Sales and Services: Ticket Sales
Apply with MVP Access
Want to improve your application?

Learn More

Title:  Manager, Ticket Sales & Service
Department:  Ticket Sales
Reports to:  Executive Director of Sales & Service

Opportunities Available:
  • Uncapped bonus potential
  • Career progression
  • Regular recognition and incentives

Position Objective:  Managers of Ticket Sales & Services aim to build strong pipelines of new prospects through research and promotion of ROC Ventures ticketing offerings using a variety of techniques.

Responsibilities:
  • Sell Season Tickets, Corporate Packages, Partial Plans, Group Tickets and other Ticket Products for our clients
  •  Effectively leverage best practices to close deals
  •  Renew season tickets, partial plans and group ticket accounts
  •  Aggressively prospect both leads received and ROC Ventures contact database via cold calling to generate sales
  • Effectively utilize Internet and other resources to reach and identify prospects for contact
  • Obtain referrals from market sources to build pipeline of prospects
  • Build and manage prospect database, keeping accurate record and notes of contact information and prospect activity
  • Follow-up with leadership on status of calls and produce related reports
  • Coordinate meeting follow-up activities with leadership (such as phone calls, mailings, etc.)
  • Develop and execute next-step prospect strategies
  • Act as key resource and respond effectively to pre-sale questions of prospects and/or internal staff to move the sales process forward
  • Participate in market analysis to determine general prospect needs and competitive positioning
  • Stay current on market conditions and needs, and competitor strategies, goals, and approaches
  • Coordinate on-site fan experiences, concession needs and box office ticket updates with client

Desired Qualities:
  • Bachelor’s degree or equivalent preferred
  • 0-3 years successful outbound calling/telesales/telemarketing experience in consultative business to business sales, with the ability to converse with prospects at all levels, including the executive or owner level
  • Strong verbal communication, networking and relationship building skills required to achieve new business goals
  • Ability to work independently in a fast-paced, changing environment to prospect and develop new business
  • Basic understanding of technology systems and Internet applications as well as CRM systems
  • Working knowledge and understanding of Microsoft Word, PowerPoint, Excel, etc.
  • Experience in Archtics, Tickets.com and other ticketing systems a plus
  • Strong organizational skills
  • Hunter mindset

Job Questions:

  1. How did you hear about this job?

Apply with MVP Access
Want to improve your application?

Learn More