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Retail Operations Manager - Legends (Inglewood · CA)

Legends jobs
Sports Jobs in Inglewood · CA
Retail/Licensing: Retail Sales Associate

LEGENDS

Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide – Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Global Technology Solutions – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Facebook, Twitter and Instagram @TheLegendsWay.

 

THE ROLE    

The Retail Operations Manager is responsible for the overall operation of retail stores/kiosks. The Retail Operations Manager provides excellent customer service and looks for creative ways to operate effectively and efficiently. The Retail Operations Manager reports to the Assistant General Manager of Merchandise and is based out of SoFi Stadium in Los Angeles, CA.

 

ESSENTIAL FUNCTIONS

  • Accountable for game day concourse and daily retail operations

  • Adhere to all security, control and safety procedures set by SoFi stadium officials

  • Responsible for store sets and product levels in all remote locations, detail oriented

  • Responsible for facilitation and counting of month end physical inventories

  • Manage set-up, take down and logistical components of product movement

  • Responsible for facilitation on game day and non-game day staffing needs

  • Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges

  • Train/coach new associates in regards to daily tasks

  • Assist in purchasing, data driven

  • Excellent customer service and communication skills

  • Ability to work independently and/or in a team environment

  • Complete other duties as assigned by the Assistant General Manager

 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization

  • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships

  • Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives

  • Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow

  • Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.

  • Must have computer skills: Microsoft Word, Excel

  • Ability to work all events, including: extended hours, nights, weekends, and holidays.

 

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.