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Account Executive, Group Sales with Legends (Global Attractions) at Sky View Observatory in Seattle, WA

Legends (Global Attractions) at Sky View Observatory jobs
Sports Jobs in Seattle, WA
Ticket Sales and Services: Ticket Sales
The Venue:
As a new addition in our fastest growing business vertical, Legends will be designing, building and operating Sky View Observatory (“SVO”), an innovative guest experience on the 73rd floor of the Columbia Center. SVO will set a new standard in the observatory experience in Seattle. Breathtaking 360-degree panoramic views including Mt. Rainier, Bellevue.

The Role:
The Group Sales Account Executive will be responsible for generating significant revenue from group sales through various outreach channels including their existing network of contacts, cold calling and incoming leads. Their primary focus will include schools, tour groups, corporations and meeting planners. Additionally, they will pro-actively assist in developing future programs that will benefit the Observatory’s long-term sales goals.

Job Duties
  • Provide superior customer service to clients and prospects
  • Generate sales leads through phone and email outreach
  • Generate leads through previous customer network if applicable
  • Complete the booking process from reservation, to invoicing, payment and ticket fulfillment
  • Respond in a timely manner to calls, inquiries and emails 
  • Maintain comprehensive records and accounting
  • Develop client relationships to ensure long-term patronage
  • Manage client-related issues in a calm, professional manner
  • Up-sell added-value products
  • Attend networking events and trade shows as needed 
  • Non-traditional hours (Nights, Weekends & Holidays as necessary)

Qualifications
  • Bachelor’s Degree
  • Strong communication and interpersonal skills — diplomatic, tactful, customer-focused with a professional phone manner and ability to interact with a variety of clients 
  • Resourceful, conscientious and punctual
  • Entrepreneurial spirit, energetic and outgoing personality with a proactive approach to work
  • Desire to grow a fruitful career in attractions, sports and entertainment

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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