ABOUT ELEVATE:

Elevate is a full-service consulting firm that inspires high-performing organizations to find their limits and push past them. With expertise in brand consulting, sales strategy, data-driven insights, and talent optimization, Elevate gives its clients a competitive edge in the fight for people’s precious time and attention. Established in 2018, Elevate set out to help sports teams and leagues spark innovation and drive performance. In the years since, the world of sports has transformed, today standing at the convergence of media, entertainment, and consumer brands, with Elevate supporting some of the world’s most ambitious businesses across these sectors. Elevate’s proprietary technology, data sources, and software products combined with our thoughtful insights, and people-centric approach give clients a 360-degree view of their customers, underpinning intelligent decision-making on marketing spend, growth strategy, and more. Our team of 200+ employees spans the globe within 20 locations worldwide. We value recruiting diverse individuals to our team to bring new perspectives to our company and look forward to learning more about you in the recruitment process. To learn more and see what we’ve been up to, follow Elevate on X, LinkedIn, and Instagram.

DIRECTOR OF OPERATIONS – OVERVIEW:

Elevate Creative highly skilled and experienced Director of Operations to join our team. The Director of Operations will play a crucial role in optimizing efficiency, streamlining processes, and ensuring effective day-to-day operations of the organization. The ideal candidate will have senior management experience in a dynamic setting. The role requires organizational, communication, and leadership skills and an ability to develop innovative solutions that drive greater efficiency and effectiveness. The director of operations will work closely with the Chief Creative Officer and VP’s of Creative to strategize and develop long term plans that usher in new levels of success for the company.

RESPONSIBILITIES:

Operational Leadership:

Provide strategic leadership in the development and execution of operational systems, procedures, and initiatives.
Collaborate with the Creative leadership to align operations with overall business objectives.

Process Optimization:

Identify areas for improvement in workflows and operational efficiency.
Implement best practices to streamline processes and enhance productivity.

Legal and Compliance:

Support the legal counsel in legal and compliance matters, such as contracts, intellectual property, and industry regulations.

Human Resources:

Supporting the HR department in staff management, hiring, termination, and disciplinary actions

Financial Management:

This involves budgeting, financial planning, and managing the agency's financial resources. The Director of Operations must ensure that the agency is profitable and financially stable.
Work with the Project Managers in the development of financial and budgetary plans

Resource Allocation:

Develop and manage office operating budgets and forecast projections, ensuring efficient allocation of resources
Monitor and analyze financial and operational performance metrics.

Compliance and Risk Management:

Monitor and ensure compliance with industry regulations and company policies.
Identify and mitigate operational risks to safeguard the organization's interests.

QUALIFICATIONS:

The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

A. Education and/or Experience

Bachelor's degree in Business Administration, Business Management, Operations Management, Accounting or a related field. Master's degree is a plus.
Proven experience in a senior operations role within a creative agency or a similar industry.
Experience in developing budgets and business plans
Ten or more years in a senior leadership role in a field related to our industry

B. Knowledge/Skills/Abilities

Strong working knowledge of data analysis and performance metrics, using business management software
Masterful organizational, communication, and leadership skills, backed by previous professional success
Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
Proven ability to plan and manage operational processes for maximum efficiency and productivity
Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands

POSITION AND BENEFITS DETAILS:

Full Time, Exempt
$150,000-$200,000
Medical, Dental, Vision, Life, Short-Term & Long-Term Disability Insurance + FSA, HSA, and more
401k Employer Match after meeting eligibility requirements
14 Paid Holidays
Unlimited PTO
Paid Parental Leave
Location: Nashville preferred, if remote, must be willing to travel to Nashville monthly

WORKING CONDITIONS
Travel Requirements

Occasional travel will be required

This position is open to all qualified candidates. If you need assistance or an accommodation due to a disability in connection with the application process, you may contact us at HR@elevatesv.com.

We are proud to be an equal opportunity/veterans/disabled/ LGBT employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need, without regard to race, color, religion, gender, sexual orientation, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by applicable law.