Athletic Ticket Sales Representative - (STA003026)

Organization: H0002 Athletics

Description

Responsible for providing first-class quality customer service to all donors, season ticket holders, and fans of the University of Houston. Cultivate relationships and ensure customer satisfaction.

Initiates successful sales campaign efforts, primarily via outbound sales calls and in-person solicitation, but also by email and written contact.
Cultivates relationships with businesses and organizations to ensure customer satisfaction and future growth of ticket sales.
Contacts prospective clients, answers questions, and follows up after sale to make sure all needs were met.
Establishes, maintains, and expands client lists.
Reports sales activities to supervisor and keeps accurate records.
Ensures that personal sales goals and objectives are met in accordance with all NCAA, AAC, and departmental rules and regulations.
Assist with game day staffing of events.
Performs other job-related duties as assigned.

Qualifications

Bachelors and 1 year experience
Requires a thorough understanding of both theoretical and practical aspects of an analytical, technical or professional discipline; or the basic knowledge of more than one professional discipline
Knowledge of the discipline is normally obtained through a formal, directly job-related 4 year degree from a college or university or an equivalent in-depth specialized training program that is directly related to the type of work being performed
Experience: Requires a minimum of one (1) year of directly job-related experience.
Certification/Licensing: None.

Preferred Qualifications

Experienced in Paciolan ticketing and Salesforce CRM software
2+ years of relevant work experience in college and/or professional sports
Strong problem-solving and critical thinking skills
Excellent oral and written communication skills.

The University of Houston is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. Additionally, the University prohibits discrimination in employment on the basis of sexual orientation, gender identity or gender expression.

University of Houston (Shared / Legacy)