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Account Executive, Ticket Sales - University of Cincinnati (Cincinnati · OH)

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Ticket Sales and Services: Ticket Sales
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Account Executive, Ticket Sales
Department of Athletics
University of Cincinnati

The University of Cincinnati (UC), Department of Athletics seeks applications for an Account Executive (Sales Associate) to work in the Athletics Ticket Office. This is a full-time position, hourly, with a comprehensive benefits package.  As many as two vacancies will be filled. 

The successful candidate will be expected to help create new revenue opportunities and build relationships through the Bearcats Athletics network with the objective of achieving and exceeding season and yearly revenue goals established by management. The ideal candidate will be a passionate, energetic, motivated, fearless and service-oriented sales associate with Paciolan, Salesforce, and professional or collegiate inside sales experience. 

The Cincinnati Bearcats compete at the highest level of intercollegiate athletics as a member of the American Athletic Conference. UC fields 18 varsity teams with over 500 student-athletes supported by over 150 full-time staff on the award-winning UC campus in Cincinnati, Ohio. The Bearcats have won seven national championships and 113 conference championships during its proud history. Numerous luminaries and Olympians have worn UC's red and black through the years including hall of fame legends Sandy Koufax, Oscar Robertson and Jack Twyman.   

UC student-athletes averaged a 3.400 GPA in the fall of 2020 with 78 percent of our student-athletes earning spots on the honor roll.

The mission of the Department of Athletics is to CONNECT out community, ENHANCE our university and IMPACT the lives of student-athletes as they prepare to change the world. Guided by the principles of integrity, respect, determination and excellence, we stand as one team, together in all we do. 

Job Overview
Develop and coordinate sales campaigns to create new revenue streams for the Department of Athletics while following all departmental, university, conference, and NCAA policies and regulations.

Essential Functions

  • Sell season tickets, mini plans, single game tickets, group tickets, and premium tickets to the public via outbound phone calls, face-to-face appointments, game day sales, offsite events, and inbound calls. 
  •  Renew season tickets from assigned account base and maximizing upgrade and new sales opportunities. 
  •  Serve as dedicated account representative for season ticket holders. 
  •  May serve as main point of contact for group sales. 
  •  Maintain and update accurate records of all activities and sales in ticketing database and CRM system. 
  •  Utilize data for prospecting, generating leads, gathering referrals. 
  •  Collaborate with entities across the department and campus on various ticket initiatives. 
  •  Provide support to the Ticket Operations on game day and across all ticketed sports and other outside events. 
  •  Perform related duties based on departmental need. This job description can be changed at any time. 

Minimum Requirements

Required Education

  • Bachelor’s Degree
  •  Five (5) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

  • N/A 

Required Experience

  • Minimum one (1) year sales, customer service or ticket operations experience.  

Diversity statement  

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement. 

 The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.