Account Executive, Ticket Sales

Texas Tech
Lubbock, TX
Ticket Sales and Services: Ticket Sales
Position Description:
Texas Tech Athletics is seeking qualified applicants to serve in the ticket office as an Account Executive, Ticket Sales.  This is a full-time position designed to build a career foundation in both sales and sports.  Compensation structure includes an hourly rate base salary and monthly commission. Please see the information below for more details about the position and how to apply.
Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of products and programs as well as communicating effectively with team members within the department.
Major/Essential Functions:
  • Generate revenue through the sale of new full season, partial season, group tickets, and single game tickets to all Texas Tech Athletics ticketed sports
  • Develop new business through outbound calls, emails, meetings, and community event appearances to past buyers and prospects
  • Renew and service existing season ticket holders 
  • Meet and exceed daily call requirements, as set forth by the Athletic Department
  • Achieve defined revenue goals for each sport, as set forth by the Athletic Department
  • Work in tandem with event operations, ticket operations, marketing, Red Raider Club, and various other departments in a positive and professional manner
  • Provide a high level of customer service and generate repeat business and referrals
  • Maintain and update accurate records of all activities and sales in ticketing database (Paciolan) and CRM system (Salesforce)
  • Continually create and implement unique sales strategies and programs
  • Complies with all NCAA, Big 12 and Texas Tech University rules, regulations, and policies
  • Assist at home games and other special events as needed

EEO Statement:
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Requisition #: 12788BR

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