Core Responsibilities

• Serve as event manager / point of contact for major arena events
• Assist in compiling and tracking operational and event expenses.
• Ensure bi-weekly scheduling & payroll for Ushers and Event Supervisors.
• Assist in hiring & training Event Managers.
• Work with lessees to complete CAD diagrams for events.
• Coordinate, schedule and direct contract and event support personnel including ushers, event supervisors, medical staff & stagehands.
• Prepare detailed outlines and instructions for events as required, based on lessee needs, and distribute information to the appropriate building personnel and event staff.
• Recommend staffing levels based on lessee needs for all event staff including security, ushers, medical staff, stagehands, etc.
• Provide financial reports and estimates.
• Assure that facility set-ups are in accordance with lessee agreements and needs, safety, fire and health codes and procedures.
• Provide direction and direct supervision to all event staff members.
• Identify and recommend capex projects.
• Must be able to work well under pressure in a variety of situations.
• Perform such other duties as requested or required.
• Maintain strict confidentiality of all information and issues worked with.
• May assist in various project work as necessary.
• Maintain a professional attitude and appearance at all times.
• Perform other related duties and tasks as assigned or as become evident

Minimum Qualification

• A four year degree from an accredited college or university.
• Five years event management experience in a public assembly facility.
• Excellent written and oral communication skills.
• Knowledge and demonstrated proficiency with computer software pertinent to the job.
• Must have exceptional interpersonal communication skills.
• Must be able to walk, stand, speak and move quickly about the building in emergent situations
• Must be able to lift 50lbs

Western New York Arena, LLC retains the right to change this job description at any time. “WNYA, LLC IS AN EOE”