Pegula Sports and Entertainment

If you are interested in working with us at Pegula Sports and Entertainment, please apply for a job.

CURRENT JOB OPENINGS -- Opportunities are available within the following categories:

Training Camp Ticket Office Account Services with Buffalo Bills in Orchard Park · NY

Buffalo Bills jobs
Sports Jobs in Orchard Park · NY
Internship: Internship
*In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen. *


  • Answer all Ticket related inquiries in assigned areas.
  • Deliver superior customer service to all Buffalo Bills Training Camp guests.
  • Maintain a high-level of accuracy with all Ticket Office policies and procedures.
  • Responsible for selling Season Tickets, Group Tickets and Single Game Tickets while at Training Camp.
  • Work closely with Account Service and Sales teams in relationship building of current and prospective customers.
  • Maintain accurate records of all interactions with current and prospective customers.
  • Perform computer work as needed (Archtics ticketing system, Microsoft Office, Microsoft Dynamics CRM).
  • Perform basic office functions as needed.
  • Conduct daily review of assigned area and potential areas of improvement.
  • Provide administrative support for a variety of event related activities.
  • Assist with off-site events, errands, and deliveries as needed.
  • Assist with Ticket Office events at New Era Field as needed.
  • Provide support to Football Operations department as needed.
  • All other duties as assigned.


  •  The ideal candidate should have great people skills, be customer service oriented, and have outstanding leadership ability.
  • Qualified candidates must be self-motivated and have great organizational skills.
  • Ability to communicate effectively with focus on driving revenue and getting sales leads.
  • Must be able to work in a fast-paced environment and able to multi-task and prioritize.
  • Individual must possess excellent oral and written communication and presentation skills.
  • Must have a good working knowledge of the following Microsoft Office products: Word and Excel, and ability to learn other applicable computer software (Archtics ticketing system and Microsoft Dynamics CRM).
  • Qualified candidates must thrive in a team-first atmosphere and should also be able to give intelligent feedback and opinions constructively.
  • Individual needs to be an effective problem solver and solve issues by using available resources.
  • The ideal candidate is comfortable speaking in front of larger groups of people and be able to effectively communicate to large groups as well as one-on-one with people.
  • Candidate must have a flexible schedule and be able to work various hours including evenings, weekends, and special events.
  • Candidate must be able to lift up to 50 lbs and be able to perform in an outdoor work environment.
  • Candidates must temporarily relocate to Rochester, NY for the duration of the internship. Temporary housing is provided.   

Resumes will be accepted until May 8, 2020

The Buffalo Bills, LLC are proud to be an Equal Opportunity Employer and do not discriminate based upon race, color, religion, gender, national origin, sexual orientation, gender identity, gender expression, age, disability status, protected veteran status, or any other characteristic protected by law.

Job Questions:

  1. How did you hear about this job?

Original text