Ontario Reign

Ontario Reign

Ice Crew - Promotions Team Member - Ontario Reign (Ontario · CA)

Ontario Reign Jobs
Jobs in Ontario · CA
Other (consulting, membership, non-profit, real estate): Other
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

JOB SUMMARY
 
The Reign Ice Crew is a co-ed, promotional and interactive team that act as ambassadors for the Ontario Reign organization at games, events, and marketing initiatives throughout the community. The main job function is to be happy, professional brand ambassadors who cheerfully interact with the public. They also act as street team/promotional marketing team. Ice Crew Members are the bridge between our fans, our community, and our Ontario Reign team. They are the first faces seen at games and events. They also help maintain the ice for our players during the game.
 
ESSENTIAL FUNCTIONS

Ice Crew must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

  • Must be proactive, organized, and resourceful with great attention to detail
  • Ability to multi-task, meet tight timelines, and work effectively in a high pressure and fast-paced environment  
  • Exceptional problem-solving skills and ability to prioritize efficiently and quickly
  • Outstanding customer service and interpersonal communication skills, including the ability to professionally and calmly communicate and interact with all levels of management, staff, guests, children, executives, celebrities, players, VIP’s, etc. even in high pressure situations
  • Flexible schedule; able to Ontario Reign home games as needed (all Ice Crew are not required to work all home games – games are scheduled on a rotating basis).

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

Ice Crew must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

  • Must be proactive, organized, and resourceful with great attention to detail
  • Ability to multi-task, meet tight timelines, and work effectively in a high pressure and fast-paced environment
  • Exceptional problem-solving skills and ability to prioritize efficiently and quickly
  • Outstanding customer service and interpersonal communication skills, including the ability to professionally and calmly communicate and interact with all levels of management, staff, guests, children, executives, celebrities, players, VIP’s, etc. even in high pressure situations
  • Flexible schedule; able to Ontario Reign home games as needed (all Ice Crew are not required to work all home games – games are scheduled on a rotating basis).

REQUIRED QUALIFICATIONS

Education: 

  • Must be 18+ years of age
  • Must be a high school graduate (or equivalent). Bachelor’s degree, or current college student, is strongly preferred

Experience:

  • A minimum of 0-1 years of related work experience
  • Ability to remain in a stationary position for extended periods of time
  • Ability to move about frequently as needed during events/games
  • Available to work home games; nights and weekends
  • Strong customer service skills and smiling, cheerful demeanor required
  • Strong team-player; “above and beyond” work ethic and mentality
  • Intermediate ice skating skills preferred
  • AHL/Hockey knowledge and passion is a plus
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.