Arena Arena

Security Supervisor FT INTERNAL ONLY (L.A. LIVE) - Arena (Los Angeles · CA) Arena Jobs
Jobs in Los Angeles · CA
Other (consulting, membership, non-profit, real estate): Other
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

L.A. LIVE is the leading entertainment district in Los Angeles offering six live entertainment venues, a fourteen screen cinema, the GRAMMY Museum®, and over twenty dining experiences. L.A. LIVE is the sports and entertainment district that surrounds Arena and Microsoft Theater. It's the host of the GRAMMYs, EMMYs, American Music Awards, ESPYs, and a years worth of red carpet premieres.                                                                                                                                                                                                                                                                
L.A. LIVE is the world's premiere live sports and entertainment district and was created to provide its guests an extraordinary live entertainment experience. L.A. LIVE is the most entertaining place on the planet.

Job Summary: 

Reports to the Security Management Team, will perform inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required. Responds to incidents and may provide service coverage as needed. 

Primary job function is to supervise Security Officers at L.A. LIVE, representing the organization in an exemplary manner.

Essential Duties:

  • Must demonstrate comprehension of all tasks and maintain all training and certification requirements of Security Officer I & II.
  • Provides supervisory oversight to security staff; ensures enforcement of all employee policy and procedures, conducts post inspections and prepares corrective and counseling documents.
  • Ensures proper campus security requirements are met; deploys operations and event security staff as required, ensures compliance with break policies.
  • Ensures staff preparedness; conducts event and shift briefings, provides training on policies, procedures, safety training and information related to campus activities.
  • Assists in compliance of campus policy and procedure; provides for escalation resolution for violations, complaints and general concerns.
  • Prepares and completes incident reports as required, providing detailed documentation of all significant incidents.
  • Coordinates and facilitates emergency response, as policy dictates. Responds to all significant incidents provides operational and institutional knowledge, providing assistance to responding emergency response personnel.
  • Assists in the coordination of interdepartmental response.
  • Performs any additional duties as required or assigned.

Required Qualifications:

  • A minimum education level of High School Diploma or its equivalency
  • A minimum of 2 years of related work experience, including supervisory experience
  • Previous security experience and current Guard Card required.
  • Minimum of six (6) months experience of L.A. LIVE Supervisor I
  • Managed a minimum of five (5) events as an event supervisor.
  • Minimum of  three (3) months in a Supervisor II/ Watch Commander role.
  • Strong interpersonal and communication (written and verbal in English) skills
  • Basic computer skills, including Microsoft Office applications (Outlook, Word, and Excel)
  • Ability to multi-task and perform under pressure
  • Ability to establish/maintain effective working relationships with building staff, guests, clients and vendors
  • An understanding of the rules of law and relevant penal codes pertaining to security
  • Strong teamwork etiquette
  • Flexibility to adapt to changes in assignment per event
  • Ability to maintain patron, team member, and company confidentiality
  • Able to lift, carry, and/or move up to 50 pounds, with or without reasonable accommodations, as needed.
  • Ability stand/walk/run and climb stairs for more than four (4) hours with or without reasonable accommodation
  • Ability to communicate, listen, and observe continuously
  • Available to work at least five (5) event shifts per week, including evenings, weekends, and holidays
  • Must be able to be certified as a Crime Suppression Unit team member and completed supervisor promotional interview and selection process.
  • CSU Certified
  • CPR / AED / First Aid Certified

 AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)