AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is seeking a Sr Field Operations Planner who will be responsible for coordinating with Field IT and Account Managers and ensuring the successful execution of festivals and events. This person will serve as the main point of contact for field ops teams and coordinators and therefore address any issues, concerns, or emergencies that may arise.

What Will You Do?

• Collaborate with clients and external teams to coordinate on-site activities, address any concerns, and provide exceptional service. Participate in client meetings, provide strategic input, and address any concerns or challenges related to field operations.
• Work closely with Account Managers to understand client requirements and expectations, and coordinate with the field operations team to meet these needs.
• Collaborate with the field operations team to develop comprehensive logistics plans for each festival, including site setup, vendor coordination, equipment rental, transportation, and technology integration. Ensure smooth integration of technology solutions and systems on-site.
• Assist in the development and management of the field operations budget, ensuring cost-effective allocation of resources. Ensure proper allocation of resources and equipment to meet operational needs and deadlines.
• Ensure compliance with local regulations, permits, and licenses required for festival operations.
• Implement and enforce safety protocols and procedures to protect staff, vendors, and attendees.
• Conduct regular safety inspections, identify potential hazards, and take appropriate corrective actions.

What Will You Bring?

• BA/BS Degree (4-year) Bachelor's degree in event management, business administration, or a related field (or equivalent work experience)
• 5+ years’ experience in managing field operations and coordinating with various stakeholders in the festival or events industry
• 5+ years’ experience with safety regulations and best practices in the events industry
• 5+ years’ experience serving as the main point of contact for field ops teams and coordinators, addressing issues, concerns, or emergencies that arise
• Advanced knowledge of event logistics, vendor management, and on-site operations
• Strong proficiency in using technology tools and software for communication, data tracking, and reporting. (Google Suite, Google Sheets, Airtable, project management softwares, proprietary systems) Ability to quickly learn other softwares and technologies

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.