Account Representative with Sonoma Raceway in Sonoma, CA

Sonoma Raceway jobs
Sports Jobs in Sonoma, CA
Ticket Sales and Services: Ticket Sales
Account Representative - Sonoma Raceway
Sonoma Raceway is looking for an Account Representative.  Job responsibilities and duties to include, but not be limited to the following: 
Ticket Sales
  • Sell season tickets, group tickets and individual tickets to all motorsports events at Sonoma Raceway      
  • Sell and/or upsell all add-on ticket products
  • Call current and past customers and cold call new sales leads to generate sales and establish long-term customer – employee relationships
  • Research, prospect and establish leads of area businesses and individuals through sales methods including, but not limited to: phone, in-person appointments, networking events, promotional events, email, and social networking
  • Cordially and effectively handle incoming sales calls from prospective clients for all ticket sales products
  • Achieve team oriented sales goals through developing mutually beneficial working relationships with all team members            
  • Proactively use sales strategies to acquire and follow up on referrals       
Ticket Services
  • Assist with ticket renewal process- mailing invoices, re-seating upgrade requests and other account changes 
  • Become proficient in all database management software (Archtics and Dimension)
  • Process orders and payments as received
  • Provide outstanding service to our guests and patrons
  • Contribute to the printing, production and distribution of tickets and collaterals
  • Reconcile daily personal operator receipts 
  • Assist with special projects as needed 
Event Duties 
  • Staff event positions and assist with event specific activities as determined by event
  • Assist with VIP guest needs (Garage Tours, golf cart pick-ups/drop-offs)
  • Assist with fulfillment of Guest Recognition program activities 
  • Be available to assist with other non-specific responsibilities before, during and after events
Qualifications: The ideal candidate will have a four-year college degree in Sports Management, Business Administration, or related field. Sales and customer service experience is required. Candidates must be energetic, outgoing, well organized, professional, able to handle multiple tasks, team oriented and work well in a fast paced environment.  Microsoft Office (e.g., Word, Excel, Outlook) skills are a must.   
Position Classification:
Hourly (Non-exempt)
Schedule: This position will work 40 hours per week and will work some weekends and evenings.
Compensation:  $17-$20 per hour, depending on experience plus bonus incentive program.  Medical, dental, and other insurance benefits, plus company 401(k) plan. Position will also receive 6 complimentary tickets to each event.
Who we are:  Sonoma Raceway is situated in the Sonoma Valley and hosts the best in motor sports entertainment, including the Monster Energy NASCAR Cup Series, NHRA Mello Yello Drag Racing Series, motorcycle racing, vintage car racing and more. The facility boasts a world-class road course, as well as a quarter-mile drag strip. In addition, the raceway hosts a variety of annual community and fundraising events (www.SonomaRaceway.com, @RaceSonoma, facebook.com/RaceSonoma).
Interested Applicants:       
Please submit resume and cover letter (if desired) to:
ticketingjobs@sonomaraceway.com


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