Service Writer with RideNow in Chandler, AZ

The powersports industry is known to millions of people around the world as it offers a diverse portfolio of products and services. Products known to include boats, off-road vehicles, motorcycles, commercial vehicles, and more. Getting customers outside is the goal and our products do just that.

We are looking for those that have a passion for outdoor life. Those who enjoy, have grown up, riding ATVs, cycles and BMX machines are often wonderful employees because they love to engage others in their passion. We want you to share your passion for powersports and outdoor living with us and others at Polaris Dealers.

Dealership Description: For 34 years, you have made RideNow Chandler / Euro in Chandler, Arizona, the ultimate one stop destination for all things fun. From our humble beginnings in 1983 as a small Honda dealership on the corner of Arizona Avenue and Elliot Road. We pride ourselves in being more than a one stop shop for new and pre-owned motorcycles and powersports. We will continue to work hard to be a part of the fabric of this great community, building bonds through our love for having fun. We host numerous events throughout the year and we have something for everyone. BBQs, bike washes, food trucks, guided off-road tours for adventure riders, and Jamborees are just a few of the things we do here, to bring like-minded people together.

JOB SUMMARY: Inspects and tests Powersports vehicles and equipment to determine need for and cost of repairs by performing the appropriate duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ability to greet customers in a warm, friendly manner.
Have the ability to upsell the department’s services.
Excellent customer service skills and ability to communicate with a diverse client base.
Strong written, verbal, and telephone skills.
Develop an understanding of powersports vehicles brands including Polaris RZR, Polaris General and Polaris Ranger, ETC.
Ability to keep current on manufacturers bulletins, recalls and documents and forwards to service department employees.
Ability to meet deadlines and complete daily paperwork in a timely and efficient manner.
Responsible for scheduling all service work.
Any other specific duties deemed necessary for the overall success of the department and dealership.
Maintain a positive working relationship with all other employees.
While performing the duties of this job, the employee is frequently required to stand, walk, and sit. The employee may frequently move up to 100 pounds.
This is a commission based position

REQUIREMENTS AND SKILLS

Computer literate.
Able to answer incoming phone lines for service.
Basic mechanical understanding.
Familiarity of product lines sold in dealership
Excellent customer service skills.
Solid communication skills.
Previous powersports or automobile experience preferred.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Ridenow - Chandler