Live Events Careers

Spring Ticket Sales and Event Internship - FanGate Solutions (Florence · KY)

FanGate Solutions jobs
Sports Jobs in Florence · KY
Ticket Sales and Services: Ticket Sales
Overview:
FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff.  Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry and are willing to travel.

As a Ticket Sales and Event Staff Intern at FanGate Solutions, you will have the opportunity to gain experience in ticket sales, marketing and special events.  Interns will receive training on: giving top notch customer service to exceed our client’s expectations and increase fans overall experience, stress testing on handling the pressures of a fast-paced box office, sales and upselling techniques to increase revenue, ticket software training, fostering business relationships and defusing customer issues.

Responsibilities:
  • Aid guests with accurate game and promotional information
  • Assist guests with mobile ticketing and delivery
  • Selling and/or aiding in the pick up of event tickets at various venues
  • Provide problem solving techniques to assist all customer inquiries and concerns
  • Represent FanGate Solutions and its clients in a professional and ethical manner
  • Punctual and self-motivated with an attention to detail
  • Communicate all pertinent information with clients and guests
  • Provide & maintain the highest level of customer service to clients and guests
  • Work various shows & events that promote FanGate Solutions and its clients in a positive manner 
  • Closely adhere to the health and sanitation guidelines set by FanGate Solutions and its clients
  • May be required to make outbound sales calls
  • Perform other duties & responsibilities as assigned by managers
Qualifications and Requirements:
  • Willing to travel to local and/or out of state venues
  • Ability to work untraditional hours including weekends, evenings and some holidays
  • College student majoring in sport management, advertising, marketing, or related fields is a plus
  • Eager to start & build a career in sports and live entertainment
  • Ability to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner
  • Strong interpersonal skills that complement a team-oriented work ethic 
  • Ticket sales experience is a plus
  • Must be neat and presentable at all times
  • Must be able to pass a background check
  • Must be 18 years of age or older with at least a high school diploma or GED
Duration and Pay:
This internship is for the spring season and starts on January 5th.  Candidates will be required to travel to different sporting venues.  We will provide hotel accommodations for anything that requires back to back days and travel home is deemed unsuitable. This is a paid internship starting at $12/hour.  Training and travel time are unpaid.

Some of our Clients:  
  • Churchill Downs
  • Eldora Speedway
  • Kentucky Wildcats
  • Las Vegas Motor Speedway
  • Nashville Superspeedway
  • Sonoma Raceway
  • World Wide Technology Raceway

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Are you looking for a Full Time Internship?

  2. Are you open to relocation?