In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.
In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete the application process on the follow-up screen.
Job Title: Restaurant General Manager
Location: Calverton, NY
About Island Water Park:
Island Water Park is an exciting sports and entertainment venue located in Calverton, NY. Spanning a massive 43-acre site, we offer a unique, upscale experience with a wide range of thrilling attractions, including the largest indoor surf pool in North America, race-car simulators, and outdoor activities such as wakeboarding, kayaking, and paddle-boarding. With VIP cabanas, delicious dining options, and diverse outdoor entertainment, Island Water Park has something for everyone.
About the Role:
We are seeking an experienced Restaurant General Manager to join our All-Star Restaurant Management Team and oversee our fine dining restaurant. The Restaurant General Manager will play a critical role in managing the operations of our restaurant, which seats up to nearly 1,000 guests at a time!
Key Responsibilities:
- Train, mentor, and provide feedback to FOH and BOH personnel, promoting a culture of excellent service.
- Manage and monitor the restaurant budget, financial plans, and staff scheduling to optimize operational efficiency.
- Ensure compliance with licensing, hygiene, health and safety legislation/guidelines, and company policies.
- Review product quality regularly and conduct research to identify new vendors if necessary.
- Collaborate with the executive chef on menu creation based on seasonal availability and customer feedback.
- Address and resolve guest issues promptly and professionally, turning dissatisfied guests into regular patrons.
- Oversee staff recruitment, development, and retention strategies to maintain a high-performing team.
- Coordinate with marketing and PR teams to drive customer acquisition and retention.
- Develop and implement strategies to increase restaurant's online and offline visibility and reputation.
- Monitor and manage inventory, ensuring efficient use of resources and minimizing waste.
- Regularly review and analyze key performance indicators and sales data to make informed business decisions.
- Foster a work environment that encourages creativity, team effort, and high performance.
- Stay informed about market trends and implement best practices in restaurant management.
- Work with maintenance and housekeeping teams to ensure the restaurant is always clean, safe, and ready for service.
About You:
- Proven experience as a Restaurant General Manager in a high-volume upscale dining establishment.
- Strong leadership and interpersonal skills.
- Ability to thrive in a fast-paced, high-pressure environment.
- Excellent written and verbal communication skills.
- High attention to detail and strong organizational skills.
- Understanding of advanced business planning and regulatory issues.
- A knack for problem-solving.
What We Offer:
- An exciting and dynamic work environment.
- A competitive salary and benefits package.
- Opportunities for professional development and career growth.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
