Game Day Intern with Utica Comets in Utica, NY

Utica Comets jobs
Sports Jobs in Utica, NY
Internship: Internship
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The Utica Comets, top affiliate of the Vancouver Canucks are looking for energetic, professional, and self-motivated people seeking to gain real-world experience while positioning themselves for a career in sports business, where prior experience is looked at as highly desirable by organizations within the industry. The Game Night Intern will be trained in all aspects of ticket processing and customer service. Interns will be responsible for working in the box office on game nights while providing a memorable experience for fans.

Primary Responsibilities:
This entry-level internship will include game-related duties and responsibilities within the Comets Ticket Operations, Ticket Sales and Game Operations Departments, including:

Ticket Operations
  • Assist in Box Office set-up, ticket sales, will call, and customer service duties on selected game nights.
  • Participate in the promoting of all Comets ticket related activities including, but not limited to, the distribution of flyers and name collection materials, and the support of any other ticket sales related programs as determined by management.
  • Ensure quality customer service for all Comets patrons.
  • Opportunities to learn ticketing software and the ticket sales process.
  • Learn departmental policies and procedures.

Ticket Sales Support & Game Operations
  • Assist in the distribution of giveaways and promotional items.
  • Manage fan data collection programs.
  • Assist in the execution of game night plans including contests/promotions on the ice, the concourse, or in the stands.
  • Assist the Ticket Sales Department with various lead generation, marketing research and promotional projects.
  • Run payments and assist with post-game jersey auctions.
  • Assist with season ticket member benefits fulfillment.
  • Work on concourse with staff customer service stations to learn how to facilitate in-game issues as they arise.
  • Participate in sales contests, lead generation and other non-game community initiatives.
  • Support the guest services booth during weekend games.

Orientation prior to the beginning of the season (late September) and Comets home games between October to the conclusion of the regular season in April (terms and conditions of internship may be adjusted at any time). Playoff assistance is recommended and preferred but not required (Mid-April to potentially June).

Job Questions:

  1. How did you hear about this job?

  2. Are you able to work unusual hours, late evenings, holidays and weekends?

  3. What characteristics and traits do you possess that separate you from the other applicants?

  4. Will you be receiving college credit? If so, at what school?

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