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Ticket Sales & Operations Internship - Syracuse Crunch Hockey Club (Syracuse · NY)

Syracuse Crunch Hockey Club jobs
Sports Jobs in Syracuse · NY
Internship: Internship
Job Description:
The participant will work under the direction of the Director of Ticket Sales and Director of Ticket Retention and Operations to assist in activities for the Crunch organization related to ticket sales, retention and operations.




Objective/Goals:
The intern will obtain various skills while working closely with the ticket department through hands-on experience assisting with the ticket operation needs of a professional sports team.

Responsibilities:
  • Maintain season ticket and individual game ticket records
  • Assist with the continual upkeep of the club’s database system by entering ticket purchaser data
  • Learn Archtics ticketing system to assist with customer transactions and report generation
  • Assist with season ticket holder events and initiatives
  • Service phone calls and ticket orders
  • Work home games, including will call ticket distribution, and events as necessary
  • Attend networking events when available
  • Provide excellent customer service to the Crunch fan base and public
  • Perform other duties as assigned

Qualifications:
  • Enrolled undergraduate or graduate level student pursuing a degree in sport management, business or related field
  • Strong creative, organizational, written and verbal communication skills
  • Knowledge of Microsoft Word, Excel and PowerPoint
  • Experience in sports or customer service preferred, but not necessary
  • Ability to problem solve under pressure
  • Ability to work flexible hours including nights and weekends

Time:
  • One semester in length (15 weeks)
  • 15-40 hours per week (negotiable)
  • All Syracuse Crunch home games

Compensation:
This is a non-paid internship. When negotiated with each individual college, credit will be granted. There is parking reimbursement.

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