Ticket Sales & Operations Internship with Syracuse Crunch Hockey Club in Syracuse, NY

Syracuse Crunch Hockey Club jobs
Sports Jobs in Syracuse, NY
Internship: Internship
Job Description:
The participant will work under the direction of the Vice President of Ticket Sales and Director of Ticket Sales and Service to assist in activities for the Crunch organization related to ticket sales, retention and operations.

The intern will obtain various skills while working closely with the Director of Ticket Sales and Service and other members of the ticket department through hands-on experience assisting with the ticket operation needs of a professional sports team.

  • Maintain season ticket and individual game ticket records
  • Assist with the continual upkeep of the club’s database system by entering ticket purchaser data
  • Learn Archtics ticketing system to assist with customer transactions and report generation
  • Assist with season ticket holder events and initiatives
  • Service phone calls and ticket orders
  • Work all Crunch home games, including will call ticket distribution, and events as necessary
  • Provide excellent customer service to the Crunch fan base and public
  • Attend networking events when available
  • Perform other duties as assigned

  • Enrolled undergraduate or graduate level student pursuing a degree in sport management, business or related field
  • Strong creative, organizational, written and verbal communication skills
  • Knowledge of Microsoft Word, Excel and PowerPoint
  • Experience in sports and/or retail preferred, but not necessary
  • Ability to problem solve under pressure
  • Ability to work flexible hours including nights and weekends
  • Must have reliable means of transportation

  • One semester in length (15 weeks)
  • 15-40 hours per week (negotiable)
  • All Syracuse Crunch home games

This is a non-paid internship. When negotiated with each individual college, credit will be granted. There is parking reimbursement.

Interested candidates should send resume and cover letter to Brigid Heslin at bheslin@syracusecrunch.com.

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