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Group Sales Specials | PPL Center Family Shows and Phantoms Hockey with Phantoms Hockey in Allentown · PA

Phantoms Hockey jobs
Sports Jobs in Allentown · PA
Ticket Sales and Services: Ticket Sales
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Summary:
 The Group Sales Specialist is responsible for daily operations promoting group ticket sales to applicable events, including sales calls and making client appointments. This position is accountable for actively prospecting, managing, and maintaining group sales accounts and relationships in order to sell group tickets for family shows, Phantoms hockey, concerts, and other special events.

Responsibilities:
  • Meet or exceed daily hustle and appointment expectations as set by management
  • Responsible for maximizing revenue through the sale of PPL Center Events and Phantoms Hockey as well as cross-selling into Phantoms season tickets and partial plans
  • Establish professional relationships in order to create repeat business and superior customer service
  • Utilize and maintain effective contacts (sales leads) through the use of our CRM – Salesforce
  • Use proactive tactics to create opportunities for new business with existing customers
  • Call past customers and new customers to generate ticket revenue
  • Handle incoming sales calls from prospective clients for all ticket packages
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate customer records
  • Staff all PPL Center Events and Phantoms Hockey games and events as assigned
  • Other duties and responsibilities as assigned

Qualifications:
  • Bachelor’s degree preferred; equivalent work experience will be considered
  • Minimum 1 year sales experience preferred, preferably in sports/entertainment 
  • Ability and willingness to work a flexible schedule including early mornings, days, evenings, overnight, weekends, holidays, extended (long) work days and extended number of days to meet sales goals
  • Demonstrated proficiency with Microsoft Office, CRM and ticketing systems

Job Questions:

  1. How did you hear about this job?

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