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New Business Specialist with Hartford Wolf Pack in Hartford · CT

Hartford Wolf Pack jobs
Sports Jobs in Hartford · CT
Ticket Sales and Services: Ticket Sales
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POSITION DESCRIPTION
POSITION TITLE:  New Business Specialist 
REPORTS TO:         Ticket Sales Manager
DEPARTMENT:      Hartford Wolf Pack
COMPANY:     Spectra Venue Management
LOCATION:    XL Center
STATUS:          Full-Time/Hourly Non-Exempt
 
POSITION PURPOSE:
The New Business Specialist will focus on selling new FSEs and group ticket packages, as well as smaller ticket packages that management creates throughout the season.
  
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Responsible for maximizing revenue through the sale of Hartford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets
  • Make a high volume of outbound calls to single game buyers, as well as B2B
  • Participate in outside networking events, to gain additional business & develop relationships with new leads
  • Establish professional relationships, in order to create repeat business, and superior customer service
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate records for customers
  • Track and manage weekly sales leads and activities, and overall sales, through the use of CRM-Salesforce
  • Staff all home games to assist ticket sales and promotional programs
  • Perform other duties and responsibilities as assigned
 
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:
  • Bachelor’s degree or higher from an accredited college/university in a related field required
  • Minimum of two years sales experience, preferably in sports/entertainment
  • Highly motived with a passion for sales
  • Excellent verbal and written communication skills in the English language required
  • Familiarity with Paciolan and Salesforce.com (CRM) preferred; proficiency in Microsoft Office is required
  • Demonstrated ability to manage numerous business relationships in a professional manner
  • Superior time management and customer service skills
  • Ability to work flexible schedule, including event nights and weekends as required, in addition to traditional business hours
  • Must be highly motivated and have a positive attitude, with the ability to handle multiple assignments under pressure
  • Must be professionally aggressive and competitive, and possess a dedicated attitude
  • Must have strong attention to detail, be highly organized and have an ability to actively listen
  
I have read the above and understand that it is intended to describe the general content and requirements of this position. I understand that the Company may add to or change my duties and responsibilities at any time in order to meet business needs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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