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AHL League Office

Ticket Operations & Service Coordinator

Binghamton Devils
Binghamton, NY
Ticket Operations: Ticket Operations
• Process tasks and orders using TicketMaster software.
• Assist in preparing general financial and ticketing reports
• Manage game night staff and maintain part-time employee paperwork
 • Create and maintain ticket operation databases, spreadsheets, and forms
 • Learn ticket sales process
 • Assist in the daily operations of the Devils Ticket Sales department
 • Creating and maintaining ticket department databases and spreadsheets
 • Maintain an organized profile of clients and prospects
 • Research and generate sales leads
 • Provide excellent customer service to all internal and external clients 

SALARY: Salary plus commission structure. Benefits package included.

·         College degree preferred

·         A minimum of one (1) year experience in ticket operations, ticket sales, or customer service preferred

·         Knowledge of basic Excel function

Job Questions:

  1. How did you hear about this job?

  2. List any and all previous Ticket Operations/Sales experience you have.

  3. Are you willing to relocate?

  4. Are you familiar with TicketMaster?