DUTIES & RESPONSIBILITIES:
• Process tasks and orders using TicketMaster software.
• Assist in preparing general financial and ticketing reports
• Manage game night staff and maintain part-time employee paperwork
• Create and maintain ticket operation databases, spreadsheets, and forms
• Learn ticket sales process
• Assist in the daily operations of the Devils Ticket Sales department
• Creating and maintaining ticket department databases and spreadsheets
• Maintain an organized profile of clients and prospects
• Research and generate sales leads
• Provide excellent customer service to all internal and external clients
SALARY: Salary plus commission structure. Benefits package included.
· College degree preferred
· A minimum of one (1) year experience in ticket operations, ticket sales, or customer service preferred
· Knowledge of basic Excel function