New Jersey Devils dark logoToronto Maple Leafs dark logoCarolina Hurricanes dark logoFlorida Panthers dark logosTampa Bay Lightning dark logoWashington Capitals dark logoChicago Blackhawks dark logoDetroit Red Wings dark logoNashville Predators dark logoSt. Louis Blues dark logoNew York Islanders dark logoCalgary Flames dark logoColorado Avalanche dark logoEdmonton Oilers dark logoVancouver Canucks dark logoAnaheim Ducks dark logoDallas Stars dark logoLos Angeles Kings dark logoSan Jose Sharks dark logoColumbus Blue Jackets dark logoNew York Rangers dark logoMinnesota Wild dark logoPhiladelphia Flyers dark logoPittsburgh Penguins dark logoWinnipeg Jets dark logoArizona Coyotes dark logoBoston Bruins dark logoBuffalo Sabres dark logoMontr?al Canadiens dark logoOttawa Senators dark logo Skip to main content
The Official Site of the Tampa Bay Lightning

Tampa Bay Lightning Jobs


Thank you for your interest in the Tampa Bay Lightning, Yuengling Center, Amalie Arena and The Identity - Tampa Bay. We are a world-class organization that fosters employee satisfaction and growth. We believe in creating a culture where employees feel appreciated and rewarded for all that they do and contribute to the organization. Our employees are a very important key to our success.

Vision: A World Class + organization unifying the Tampa Bay community through the power of Lightning hockey, events, and legendary experiences.

Values: Team, Brand, Service, Excellence, Community



Part-time Guest Services Attendant with Tampa Bay Lightning in Tampa, FL

Tampa Bay Lightning jobs
Sports Jobs in Tampa, FL
Facility Operations/Event Staff: Usher/Ticket Taker
Apply with MVP Access
Want to improve your application?

Learn More

JOB SUMMARY:
The Guest Services position is responsible for providing World Class Customer Service to the guests at the Amalie Arena by ensuring guests feel welcome and they leave with a long lasting, positive impression. This position acts as a resource and host to guests visiting the Arena by maintaining a working knowledge of our facility and special events. The Guest Services staff plays a vital role when it comes to creating a clean, safe and enjoyable experience for our fans. They serve as the main point of contact for all guest requests/needs and then pursue the issue to a resolution. The members of the Guest Services staff must exhibit courteous hospitality at all times and be proactive in every area. A very high level of customer service aptitude is essential for this position. Upon hire, all employees will be expected to be available for no less than 70% of all events.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Greet and seat guests in the arena in a friendly, professional manner to assure a positive impression
• Search guests’ bags at entry gates in a prompt, but friendly manner
• Scan tickets at entry points with a smile and friendly greeting
• Assist guests with elevator/escalator services, including ADA elevators
• Respond to all guests’ concerns/complaints in a prompt, courteous and professional manner
• Enforce all building policies and procedures during an event to assure safety and security for all
• Work cooperatively with all staff members
• Respond to and investigate incidents/inquire with witnesses on scene
• Provide public assistance with lost and found
• Monitor the crowd during all events
• Assist all other departments as needed

SKILLS AND QUALIFICATIONS
•  Compliance with our company policy of Background Checks 
•   Excellent verbal communication skills required with a thorough understanding of written and spoken English. Bilingual a plus
• Must maintain a professional appearance and demeanor at all times
• Previous customer service experience preferred but not required
• This position may require working outside with exposure to extreme heat or weather conditions
• Ability to stand on feet for long periods of time including walking long distances and stairs
• Ability to lift a maximum of 34.5 pounds
• Ability to work a flexible schedule including days, nights, weekends and holidays and double shifts
• Ability to work independently and in a team environment
 

Job Questions:

  1. How did you hear about this job?

  2. Are you available for at least 70% of the scheduled events at the Amalie Arena?

  3. Are you available on a part-time basis in the evenings during the week and on weekends?

Apply with MVP Access
Want to improve your application?

Learn More

 

   
     Inactive         
undefined undefined
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive
   
Inactive