Community Relations and Social Impact Coordinator - Tampa Bay Lightning (Tampa · FL)

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Communications/Community Relations: Community Relations
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Job Summary:
The Community Relations & Social Impact Coordinator is responsible for the management of the C.H.A.R.G.E. employee volunteer program, the coordination, and fulfillment of in-kind and game experience donations, the player philanthropy ticket program, Game Day collection drives, as well the activation of dozens of community and social outreach programs for the Tampa Bay Lightning and Amalie Arena. This position will report to the Manager of Community Relations & Social Impact and will work closely with the Lightning Foundation, Community Relations, Public Relations, Hockey Operations, Partnership Activation, Ticket Office, and Community Hockey staff.


Essential Duties & Responsibilities:
  • Lead the Lightning’s C.H.A.R.G.E. employee volunteer program to help ensure the organization reaches the goal of 4,000 volunteer hours, including the planning and activation of smaller monthly outings as well as larger employee and STM (season ticket member) volunteer outings
  • Manage and fulfill in-kind donation requests made to the Tampa Bay Lightning and Amalie Arena, including requests made via TBL website as well as internal requests
  • Manage donations requests to ensure alignment with inventory of signed player merchandise and experience items, and communicate with non-profits regarding fulfillment and pick-up requests
  • Oversee execution of game night experiences including zamboni rides and player meet & greets 
  • Support the execution of the player philanthropy & ticket program, including the distribution of ticket donations to designated non-profits throughout the season (e.g., Hispanic Heritage Night, Hockey Fights Cancer, PRIDE)
  • Coordinate Game Day collection drives on Ford Thunder Alley, including food, toy and holiday drives
  • Assist with the creation and activation of Hockey is For Everyone Programming as week as NHL initiatives including Hockey Fights Cancer, Military Appreciation Night, Hockey Talks, and Go Green
  • Help ideate and activate programming around DE&I, Education, Mental Health and Sustainability
  • Support coordination and interface with Lightning players, coaches, alumnus and executives at community appearances, autograph signings, and events
  • Execute internal merchandise signings multiple times per year
  • Execute in-game Partnership Activation programming
  • Assist with fundraising, events, and programs conducted by the Lightning Foundation, including the Coop’s Catch and Bolt Run 
  • Oversee Assist with updates of Community section of website, and supply social media and web content
  • Assist with game-day activation of the Lightning Foundation’s 50/50 raffle, as needed
  • Help maintain budget ledger of CR expenses and manage calendar of charity table events & programming


Qualifications:
  • Minimum of Bachelor’s degree and 2 - 4 years of non-profit, sports, public relations, or marketing experience 
  • Excellent written and verbal communication skills
  • An energetic and professional demeanor
  • Extremely organized and detail-oriented
  • Ability to work long hours, weekends, and holidays while prioritizing multiple tasks in a deadline-driven environment
  • Proficiency in MS Office products (Outlook, Word, and Excel)
  • Familiarity and experience with platforms of BUMP 50/50, Approve4Good (Request Item) and VolunteerHub is preferred, but not required

 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.