Account Executive, Group & Event Suite Sales

Vegas Golden Knights
Las Vegas, NV
Ticket Sales and Services: Ticket Sales

The Vegas Golden Knights is the newest expansion franchise in the National Hockey League (NHL) and the first major professional sports team in the history of Las Vegas and the state of Nevada. The franchise is seeking the best and brightest candidates to join its business team. We are currently seeking experienced candidates for the role of Account Executive, Group and Event Suite Sales.
Department: Ticketing & Suites
Job Title: Account Executive, Group & Event Suite Sales
Reports To: Director, Group & Event Suite Sales
An Account Executive, Group and Rental Suite Sales is directly responsible for all revenue goals associated with developing and growing an active base of group and corporate business accounts for Golden Knights home games at T-Mobile Arena. The position will focus on pure group ticketing through youth groups and other traditional market segments, and will also have a strong focus on hospitality outings in the premium suite and group party areas. This is achieved through world class service, learning about and developing excellent relationships with accounts, and delivering customized communications, events, and programs.  Please note this is a Sales and Service position, and generating new business through referrals, add-ons and upgrades will also be an important part of this role.
·  Establish foundation for pure group and event suite relationships
·  Meet and exceed revenue goals within these segments
·  Present oneself as the key go-to-person for active account base
·  Sell Upgrades, Add-Ons, and referrals
·  Build strong relationships with accounts through pro-active communication, including seat visits, phone calls, emails and other touchpoints
·  Make a minimum of forty outbound calls per day
·  Effectively communicate all team happenings, events, and available inventory
·  Be pro-active, respond to and resolve all customer complaints, requests, and inquiries from active accounts; handle difficult fans and situations in a calm and professional manner
·  Ensure ticket information and data are accurate and complete for account base
·  Assist in developing and delivering customized benefits, programs and events to drive loyalty within group and premium seating accounts
·  Ability to also work nights, weekends and holidays as needed
Required Knowledge/Skills/Job Qualifications:
·  Excellent Communication Skills-interpersonal, verbal, written, sales
·  Problem Solver; Creative; Detail Orientated and a Team Player
·  Excellent relationship building and interpersonal skills, with the ability to interact comfortably and effectively with clients and colleagues
·  Working knowledge of a ticketing system
·  Previous experience with a CRM system (SalesForce, Microsoft CRM, etc)
Education / Experience: 
·  Bachelor’s degree in business/sales/marketing/sports management or similar required.
·  Minimum of 2-3 years ticket sales/service experience, preferably in sports/entertainment required

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