Guest Experience Student Ambassador - St. Louis Blues, Enterprise Center, Stifel Theatre (Saint Louis · MO)

St. Louis Blues, Enterprise Center, Stifel Theatre Jobs
Sports Jobs in Saint Louis · MO
Facility Operations/Event Staff: Game Day/Event Staff
Enterprise Center and Stifel Theatre are excited for a busy upcoming season! We are looking for passionate, friendly, service-oriented individuals to join our team.  Our mission is to enhance the guest experience by creating a positive environment with extraordinary customer interaction and service.
Rate of Pay: $15.50/hr
Student Ambassadors will end all shifts at 10PM.
  • Provide hospitality to guests before, during, and after events.
  • Scan tickets at building entrances. 
  • When needed, assist with bag checks at building entrances. 
  • Assists guest with seat locations.
  • Provide directions to guests for all areas of building. 
  • Listen and resolve guest concerns; notify stewards or managers, if needed.
  • Must familiarize yourself with building layout, departments, and guest policies.
  • Must be able to lift 25 lbs.
  • Respond appropriately to guest illness, injury, or emergencies.
  • Must be able to anticipate guest needs and prevent escalation of issues.
  • Must be able to maintain a safe work environment by being proactive to solve any issues that may arise.
  • Must be able to stand and walk for an extended period of time.
  • Must enjoy people and creating memorable moments. 

Job Questions:

  1. Are you available to work nights, weekends, and holidays?

  2. Are you available to work at least 50% of events each month?

  3. Are you available to work typical event hours between 5pm-10pm?

  4. Are you able to provide 2 letters of recommendation and maintain a 3.0 GPA?