Special Events Ticket Representative - CMA Seasonal Position with Nashville Predators in Nashville, TN

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Ticket Operations: Ticket Operations
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Special Events Ticket Representative
Part-time, seasonal position March – June 2019
 
Reports directly to:  Box Office Events Manager
Reports indirectly to:  Sr. Box Office Finance & Event Manager
Department:  Box Office
 
Responsibilities:
  • Answer the phone line for the CMA Music Festival.
  • Sell tickets and process ticket orders.
  • Ensure quality customer service to all CMA Music Festival patrons.
  • General administrative work including maintaining/organizing files, data entry, copying, filing, faxing, and mailing.
  • Responsible for balancing all daily transactions and completing a daily record sheet.
  • Perform all other related duties as assigned.
  • Ability to multi-task in a fast paced environment.
 
Minimum Requirements:
  • High School degree or GED equivalent. 
  • Retail and customer service experience
  • Knowledge of Ticketmaster and/or Archtics preferred but not required
  • Solid knowledge & proficiency in Microsoft Office – Word, Excel, etc. 
  • Strong organizational & time management skills
  • Strong verbal communication skills
  • Work long, uncommon hours including nights, holidays and weekends (may be required at times)
  • Must be available to work the week of the festival up to 60-70+ hours.       
  • As a condition of employment, qualified applicant will be subject to an extensive and thorough background investigation, including a criminal history check, previous employment verification, driving record check, and character references.

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job 

Job Questions:

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