Fan Service Associate with Los Angeles Kings in El Segundo, CA

Los Angeles Kings jobs
Sports Jobs in El Segundo, CA
Facility Operations/Event Staff: Game Day/Event Staff
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AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:
  • AEG Facilities, which with its affiliates owns, manages or consults with more than 120 venues
  • AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
  • AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events
  • AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
  • AEG Real Estate, which develops major sports and entertainment districts worldwide
With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

Position Summary:
The Los Angeles Kings are seeking positive and motivated individuals looking to begin their career in sports. Each Fan Service Associate is responsible for assisting the LA Kings Ticket Sales and Service/Community Relations and Kings Care Foundation staff with game day responsibilities, and supporting the departments with day-to-day needs in office. The Fan Service Associate position will begin in August and continue for the entire regular season ending in early April. Post-season hours may be scheduled on a case-by-case basis as needed. Associates should be prepared for flexibility in their schedule with game day and office hours, and available to work night and weekend shifts. This is a part time, seasonal position.

Essential Functions:
Duties include but are not limited to:
  • Supporting the Ticket Sales and Service department/Community Relations department and Kings Care Foundation at most, if not all, home games
  • Preparation of game night areas, materials and auction items
  • Fulfillment of pre- and in-game activations and experiences
  • Assistance with game night special events
  • Service support at Ticket Sales and Service/Kings Care Foundation booth
  • Assist with 50/50 Raffle game night operations, as needed
  • Supporting the Ticket Sales and Service department/Community Relations department and Kings Care Foundation in office
  • Own administrative duties and game night preparation
  • Organize and maintain storage areas and shared workspaces
  • Becoming familiar with the culture and roles within a professional sports organization
  • Work closely with staff across several departments and gain varied, valuable experience
Supporting and assisting at all LA Kings and Kings Care Foundation events
  • Taste of the South Bay, State of the Franchise, LA Kings 5K, the LA Kings Festival, team autograph sessions, etc.
 
SUPPORTIVE FUNCTIONS 
In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management:
  • Assist with general office duties and projects as needed
  • Collaborate with and support outside departments as assigned by management
  • Execute special assignments as designated by management

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
  • Demonstrate initiative and uphold a self-motivated, proactive work ethic
  • Ability to follow specific direction and use best judgement as necessary
  • Willingness to engage in on-the-spot problem solving and improvising
  • Persistent, resourceful and results-oriented
  • Learn quickly in a fast-paced environment
  • Strong time management skills with the ability to multitask and frequently re-prioritize
  • Exceptional organizational skills
  • Consistent and thorough attention to detail
  • Create and maintain positive working relationships, both internal and external
  • Professionally and effectively communicate, both in writing and in person
  • Eagerness to learn
  • Team player
  • Flexible and adapts to various environments and situations
  • High ethical standards and a strong sense of confidentiality
  • Motivated to have a career in sports
  • Able to stand for long periods and load/unload merchandise
  • Knowledge of computer programs such as Microsoft Office and Outlook

QUALIFICATION STANDARDS
Education
  • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides required knowledge, skills and abilities. Degree from a 4-year college preferred.

Experience
  • Previous experience in an administrative, client-facing or special events function is preferred, but not required

AEG resrves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Job Questions:

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